Terms & Conditions

These Terms & Conditions govern the purchase from Village Roadshow Theme Parks Pty Ltd ABN 60 010 919 623 ("VRTP") of the named products and the use of each of the ThemeParks.com.au, WhiteChristmas.com.au, FrightNights.com.au, ParadiseCountry.com.au & SeaWorldCarnivale.com.au websites (“the Website”) and are governed by the laws of Queensland.

PRODUCTS - GENERAL

All visitors must download the Village Roadshow Theme Parks App and load their admission “ticket” to gain entry to the parks (other than Australian Outback Spectacular where guests are required to show their ticket purchase confirmation on a mobile device). The holder of a Village Roadshow Super Pass, Village Roadshow Mega Pass, Village Roadshow One Pass, Village Roadshow Locals One Pass or Premier, Adventure or Elite membership also agrees to load a clear headshot photograph of themselves for identification purposes and present same upon entry failing which entry may be refused.

Passes

All passes remain the property of VRTP and are not transferable to another person. Your pass cannot be sold and will be cancelled without refund if used by anyone else.

Extensions to the validity of a pass or refunds as a result of limited visitation, suspension, premises or ride closure are not granted (subject to management discretion and any requirements at law to the contrary).

Exclusions to Admission Passes

Unless otherwise set out herein an admission pass EXCLUDES:-

  • Sea World Helicopters
  • Sea World Animal Adventures
  • Flowrider, SkyCoaster and Cabanas at Wet‘n’Wild Gold Coast
  • Hollywood Stunt Driver 2 Experience at Warner Bros. Movie World
  • Star Tour at Warner Bros. Movie World
  • DC Rivals HyperCoaster Climbat Warner Bros. Movie World
  • DC Rivals HyperCoaster Ride Backwards at Warner Bros. Movie World
  • Prince or Princess of the Parade at Warner Bros. Movie World
  • Doomsday wristband experience at Warner Bros. Movie World
  • Buffet lunch, Wagon Rides, Opal Mining, Gold Panning, Animal Encounters and Koala Breakfast at Paradise Country
  • Fast Track
  • Fast Photo
  • Entry to after-hours events at the parks such as Carnivale, Fright Nights and White Christmas
  • All coin-operated games, lockers and candid and ride photographs and video
  • Entry to special events (such as “Festival on the Farm” at Paradise Country) or private functions.

You must pay independently for all food, beverage and merchandise.

If you have purchased a product for someone else then you must make available or known to them these Terms & Conditions and by their attendance they shall be deemed to have accepted same. Where a person purchases a product for a minor the purchaser shall be responsible for the product and is the authorised representative for the minor.

We reserve the right to cancel any product and refuse entry where we reasonably believe same has been obtained in an unlawful or improper manner or in breach of these Terms & Conditions.

We may impose restrictions or limitations on access to the parks, rides, shows and attractions at any time. We may close rides, shows, attractions or the parks on a permanent or temporary basis due to inclement weather, safety, refurbishment, maintenance, Acts of God or other reasons.

You agree to comply with the Conditions of Entry and any other conditions displayed at the front gate or attractions. We may cancel or suspend any product you have purchased, or which has been purchased on your behalf and/or remove you from the premises if you breach any of these Terms & Conditions.

Any representation, warranty, condition or undertaking that would be implied in these Terms & Conditions by legislation, common law, equity, trade, custom or usage is excluded to the maximum extent permitted by law.

Nothing in these Terms & Conditions excludes, restricts or modifies any condition, warranty, right or remedy which may be conferred by the Competition and Consumer Act 2010 (Cth) that cannot be excluded, restricted or modified by agreement.

To the fullest extent permitted by law, our liability for a breach of a non-excludable condition or warranty is limited, at our option, to:

in the case of goods, any one or more of the following:

  • the replacement of the goods or the supply of equivalent goods;
  • the repair of the goods;
  • the payment of the cost of replacing the goods or of acquiring equivalent goods;

or

  • the payment of the cost of having the goods repaired;
  • in the case of services:
  • the supplying of the services again; or
  • the payment of the cost of having the services supplied again.

All products cannot be redeemed for cash, are non-refundable (subject to management discretion and any requirements under the Australian Consumer Law or other applicable laws), not exchangeable and cannot be resold.

All product prices are in Australian dollars and are inclusive of GST. If you do not plan on using the rides or seeing any shows or attractions but wish to enjoy the surrounds (this includes parents, pregnant women and guardians supervising or waiting for children) you must still pay full price.

Pensioner prices are available to Australian and New Zealand Government Pension card holders and listed dependants only but original valid Pension card must be presented at the time of entry.

You may be asked to provide personal information (i.e. information which is collected and identifiable as relating to you personally) before purchasing any product. All personal information collected will be maintained in accordance with our Privacy Policy and you consent to us retaining and using your personal information in accordance with such policy, a copy of which can be provided upon request. For Further information please visit https://themeparks.com.au/privacy

Subject to the below and any requirements at law to the contrary no extensions to validity periods are allowed.

Consequences of closure due to COVID-19

As a result of the temporary closure of the Parks due to COVID-19 directions the following conditions apply to products valid and subsisting at the date of closure as listed below:-

PRODUCT



One Pass, Four Park Annual Pass

Current expiry date extended by 4 months

 

Partially used Three Day Pass, Village Roadshow Super Pass and Village Roadshow Mega Pass

same ticket type to be issued free of charge [holder must have notified us on the webform at the time of closure]

Memberships

Payments recommence on 23 July 2020.

Australian Outback Spectacular Entry Ticket

option to rebook at a later date or receive an gift voucher

Unused Tickets (all other)

first use date extended by 4 months

 

Sea World Animal Adventures

option to rebook at a later date or receive a gift voucher


CURRENT PRODUCT INFORMATION

General Admission Entry Tickets - both Adult and Children - (and any other type of entry ticket described below) are valid only for the date and show booked, failing which it will be deemed void and not able to be used. No change to the seat allocated to each ticket purchased is permitted. Ticket is non-refundable (unless required by law), not exchangeable or transferrable and cannot be resold nor redeemed for cash. Pensioner prices only available to Australian and New Zealand residents.

General Admission - Children

Free for children 2 years and under (but does not include seat [child to be situated on parent’s lap] nor a meal). General Admission Entry Ticket Children’s rate is applicable for children aged 3 - 13 years inclusive and for children aged 2 years and under where an individual seat and meal is to be served.

Top Rail Premium

Free for children 2 years and under (not including seat and meal). Includes entry ticket to Top Rail section of venue plus 1 x pre-show beverage (from selection of draught and packaged beer, cocktails, spirit range, glass of premium wine or a souvenir vessel filled with soft drink), 1 x souvenir and 1 x exclusive photograph.

The Drovers Lounge

Includes entry ticket to Drovers Lounge section of venue plus four course dinner accompanied by a premium suite of beverages, 1 x backstage tour, 1 x souvenir photo and 1 x show program. Drovers Lounge seats 12 guests but package does not guarantee exclusive use of the lounge.

Australian Outback Spectacular Family Pass - General Admission

Includes 2x Adult General Admission entry tickets and 2x Child General Admission entry tickets. Valid for shows from 29 January - 31 March 2021 inclusive. Additional General Admission Adult or Child entry tickets may be purchased (ticket numbers are limited) in conjunction with this Pass at the discounted rate of $62.25 for Sunday - Friday shows and $77.25 for Saturday shows. Excludes paid experiences. Not valid with any other offer or promotion.

Australian Outback Spectacular Family Pass - Top Rail Premium

Includes 2x Adult Top Rail Premium entry tickets and 2x Child Top Rail Premium entry tickets. Valid for shows from 29 January - 31 March 2021 inclusive. Additional Top Rail Premium Adult or Child entry tickets may be purchased (ticket numbers are limited) in conjunction with this Pass at the discounted rate of $89.75 for Sunday - Friday shows and $107.25 for Saturday shows. Excludes paid experiences. Not valid with any other offer or promotion.

Entitles admission to Paradise Country during normal advertised operating hours and covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) BUT EXCLUDES:-

  • wagon rides, opal mining, gold panning, animal encounters and Koala Breakfast
  • all coin-operated games, lockers, candid and ride photographs and video
  • entry to after hours or special events (such as “Festival on the Farm”) or private functions
  • lunch at Farmhouse Restaurant.

Pass must be used within 12 months from the date of purchase (failing which it will be deemed void and not able to be used) and is valid on the day of use only.

A Single Day Pass to Warner Bros. Movie World, Sea World or Wet’n’Wild Gold Coast (“the Parks”) entitles admission during normal advertised operating hours and covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) BUT EXCLUDES those items set out above as exclusions to Admission Passes.

Pass must be used within 12 months from the date of purchase (failing which it will be deemed void and not able to be used) and is valid on the day of use only.

Warner Bros. Movie World and Sea World Single Day Tickets are entitled to a free Burger Meal [1 burger and chips] lunch from Gotham City Café at Warner Bros. Movie World and Plaza Prime Burgers at Sea World. Valid for redemption Monday to Friday only between 11am – 2:30pm from 18 August to 17 September 2020. Only valid for one (1) redemption. Present valid Warner Bros. Movie World and Sea World Single Day Ticket to redeem.

Warner Bros. Movie World and Sea World Single Day Tickets are entitled to 15% off selected items in Retail stores at Warner Bros. Movie World, Sea World, Wet’n’Wild and Paradise Country [see in-store for applicable sale items]. Valid for redemption Monday to Friday only from 18 August to 17 September 2020. Present valid Warner Bros. Movie World and Sea World Single Day Ticket to redeem. Offer excludes Billabong product.

Entitles admission to Warner Bros. Movie World, Sea World and Wet’n’Wild Gold Coast during normal advertised operating hours and covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the Single Day Pass. Pass must be used within 12 months from the date of purchase (failing which it will be deemed void and not able to be used) and is valid for three (3) consecutive days only.

Entitles admission to Warner Bros. Movie World, Sea World, Wet’n’Wild Gold Coast and Paradise Country during normal advertised operating days and hours for fourteen (14) consecutive days from the date of first visit. Pass covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the Single Day Pass and Paradise Country One Day Pass unless otherwise advised. Pass must be first used within 12 months from date of purchase (failing which it will be deemed void and not able to be used).

Entitles admission to Warner Bros. Movie World, Sea World, Wet’n’Wild Gold Coast and Paradise Country during normal advertised operating days and hours for one (1) year from the date of first visit. Pass cover all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the Single Day Pass and Paradise Country One Day Pass unless otherwise advised. Each holder is also entitled during the validity period of the pass to:-

  • one (1) free entry to White Christmas at Warner Bros. Movie World;
  • one (1) free entry to Carnivale at Sea World;
  • one (1) free entry to Sea World Spooky Nights 2020;
  • discounted unlimited soft drink refills for $7.99 per visit; &
  • discounted unlimited digital fast photos for $10 per visit.

Must be first used within 12 months from date of purchase (failing which it will be deemed void and not able to be used). No extension to validity period is available. *Discounted purchase price applicable to Queensland and Northern New South Wales (post codes 2450-2490) residents only.

Together with Village Roadshow One Pass terms and conditions and entitlements includes the following further entitlements:

$50 Animal Adventure Voucher

To be redeemed against any one (1) Animal Adventures activity. Voucher valid for 12 months from date of issue (failing which it will be deemed void and not able to be used). Excludes special needs programs and glass bottom boat tours. Certain criteria must be met in order to participate in each of the Animal Adventures programs to ensure the safety of guests, staff and animals. All participation is subject to final assessment by the Marine Sciences staff member at the time of attendance and all conditions and/or information are subject to change without notice - please read Animal Adventures terms and conditions

$50 Sea World Resort Voucher

Valid for accommodation (room only). One $50 voucher per booking maximum. Voucher valid from 12 months from date of issue (failing which it will be deemed void and not able to be used).

$5 Topgolf Lifetime Membership*

Does not include Game Play. Membership must be redeemed during One Pass validity period (failing which it will be deemed void and not able to be used). Present One Pass at Topgolf Gold Coast

$20 Topgolf Game Play Voucher

Must be redeemed during Village Roadshow One Pass validity period (failing which it will be deemed void and not able to be used)

$25 Australian Outback Spectacular Voucher

Valid for 12 months from date of issue (failing which it will be deemed void and not able to be used)

Hunger Buster Single Voucher

Valid for use at Warner Bros. Movie World, Sea World and Wet’n’Wild Gold Coast and includes a meal, snack, sipper and unlimited drink refill at selected outlets (see below terms and conditions for Hunger Buster passes).

No voucher is redeemable for cash and unused credit is non-refundable.

*Topgolf Lifetime Membership Inclusion

Eligible One Pass holders must visit the Warner Bros. Movie World Adventure Centre and present their One Pass in order to be issued a voucher for their Topgolf Lifetime Membership. The voucher is single-use and cannot be transferred or exchanged. The voucher must be presented at Topgolf Gold Coast in conjunction with the guest’s Village Roadshow One Pass and can only be redeemed in the name of the Village Roadshow One Pass holder. The voucher entitles guests to a Topgolf Lifetime Membership valued at $5 and does not include Topgolf gameplay. Redemption and use of the Topgolf Lifetime Membership is subject to Topgolf Terms and Conditions, which can be found at: topgolf.com.au/termsofuse

The $350 bonus value includes the following [not to be used in conjunction with any other offer]:

$30 Australian Outback Spectacular Voucher

Available on general admission, Top Rail and Drovers Lounge tickets only. Not valid on Saturday nights. Must use by 30 December 2020 (failing which it will be deemed void and not able to be used). Guest to use barcode on the voucher when booking online or via Call Centre.

$60 Sea World Resort Voucher

Valid for accommodation (room only). Not valid in conjunction with the $149 room only Village Roadshow One Pass special, special offers and package deals. Must use by 14 December 2020 (failing which it will be deemed void and not able to be used). Guest to phone Call Centre to redeem and book stay.

$50 Sea World Animal Adventures Voucher

Excludes special needs and glass bottom boat. Must use by 14 December 2020 (failing which it will be deemed void and not able to be used). Guest to use barcode on voucher when booking online or via Call Centre.

$20 Sea World Helicopters Cap Voucher

Receive a free Sea World Helicopters cap valued at $20 with each flight. Must use by 14 December 2020 (failing which it will be deemed void and not able to be used).

Voucher to be presented at Sea World Helicopters to redeem cap.

$20 off Topgolf Game Play Voucher & Membership for up to 6 People valued at $50

Not valid with any other offer or promotion. Must use by 14 December 2020 (failing which it will be deemed void and not able to be used). "Game Play” voucher to be presented at Topgolf and scanned on iTracker.

$30 Value Sea World Cruises - Whale Watch “Adults at Kids’ prices” Voucher

Valid for Sea World Whale Watch only. Must use by 1 November 2020 (failing which it will be deemed void and not able to be used). Voucher to be used to book direct through Sea World Cruises.

$30 Value Sea World Cruises – “Adults at Kids’ prices” Voucher

Valid for Sea World Cruises – Lunch and Dinner Cruises. Must use by 31 December 2020 (failing which it will be deemed void and not able to be used). Voucher to be used to book direct through Sea World Cruises.

$50 Paradise Country Farmstay Voucher

Valid on eco tents only. Must use by 14 December 2020 (failing which it will be deemed void and not able to be used). Guest to phone Call Centre to redeem and book their Farmstay.

$25 Paradise Country Animal Encounter (including Koala breakfast) Voucher

Subject to availability as numbers are limited. Must use by 14 December 2020 (failing which it will be deemed void and not able to be used). Guest to use barcode on voucher when booking online or via Call Centre.

Bring a friend to Carnivale

January 2021 Carnivale only. Entitled to redeem 2 tickets rather than 1 during redemption process.

No voucher is redeemable for cash and unused credit is non-refundable.

Buy 1 Get 1 Free Burger Meal available to all Village Roadshow One Pass and Village Roadshow Locals One Pass holders. Burger Meal consists of 1 burger and chips from Gotham City Café at Warner Bros. Movie World and Plaza Prime Burgers at Sea World. Offer valid for redemption Monday to Friday only from 18 August to 17 September 2020. Present valid One Pass or Locals One Pass to redeem. Free Burger Meal equal to or lower than value of purchased item.

Village Roadshow One Pass and Village Roadshow Locals One Pass holders are entitled to 15% off selected items in Retail stores at Warner Bros. Movie World, Sea World, Wet’n’Wild and Paradise Country [see in-store for applicable sale items]. Valid for redemption Monday to Friday only from 18 August to 17 September 2020. Present valid One Pass or Locals One Pass to redeem. Offer excludes Billabong product.

Guests who buy 4 or more Village Roadshow One Passes or 4 or more Village Roadshow Locals One Passes in one transaction via direct channels [i.e. themeparks.com.au, front gate and call centre] during the offer period 1st to 30th November 2020 inclusive will receive one (1) night’s free accommodation mid-week at Sea World Resort and have the option to book a second night at half price. Valid for stays Monday to Friday only. Offer is valid for 4 people. To book the free night stay at Sea World please call 133386 before 31 March 2021 and quote your Order ID from the purchase of your Passes.

Additional night stays available at 50% off the hotel rack rate of the day valid Monday to Friday excluding school holiday dates and must be taken consecutive to free night stay. Additional night must be booked and paid for at same time as booking the free night stay.

Bookings are subject to availability and valid for one night in a Resort Double Room Monday to Friday only. Valid for stays from 1st November 2020 to 30th June 2021 excluding school holidays 12/12/20-24/01/21; 02/04/21-18/04/21; 26/06/21-30/06/21. Cancellations or changes to booking will not attract any fees where requested up to 24 hours prior to arrival date. Date may be changed subject to availability and within the sell period time frame. Accommodation surcharge of $60.00 per night applies for 5th person including rollaway bed. Not valid with any other promotions or discounts. Offer only open to purchasing passholder only and is not transferable.

Guests who buy 4 or more Village Roadshow One Passes or 4 or more Village Roadshow Locals One Passes in one transaction via direct channels [i.e. themeparks.com.au, front gate and call centre] during the offer period 1st to 30th November 2020 inclusive will receive one (1) night’s free accommodation mid-week at Sea World Resort and have the option to book a second night at half price. Valid for stays Monday to Friday only. Offer is valid for 4 people. To book the free night stay at Sea World please call 133386 before 31 March 2021 and quote your Order ID from the purchase of your Passes.

Additional night stays available at 50% off the hotel rack rate of the day valid Monday to Friday excluding school holiday dates and must be taken consecutive to free night stay. Additional night must be booked and paid for at same time as booking the free night stay. Bookings are subject to availability and valid for one night in a Resort Double Room Monday to Friday only. Valid for stays from 1st November 2020 to 30th June 2021 excluding school holidays 12/12/20-24/01/21; 02/04/21-18/04/21; 26/06/21-30/06/21. Cancellations or changes to booking will not attract any fees where requested up to 24 hours prior to arrival date. Date may be changed subject to availability and within the sell period time frame. Accommodation surcharge of $60.00 per night applies for 5th person including rollaway bed. Not valid with any other promotions or discounts. Offer only open to purchasing passholder only and is not transferable.

Guests who buy 4 or more Village Roadshow One Passes or 4 or more Village Roadshow Locals One Passes in one transaction via direct channels [i.e. themeparks.com.au, front gate and call centre] during the offer period 3 to 28 February 2021 inclusive will receive one (1) night’s free accommodation mid-week at Sea World Resort and have the option to book a second night at half price. Valid for stays Monday to Friday only. Offer is valid for 4 people. To book the free night stay at Sea World please call 133386 before 30 June 2021 and quote your Order ID from the purchase of your Passes.

Additional night stays available at 50% off the hotel rack rate of the day valid Monday to Friday excluding school holiday dates and must be taken consecutive to free night stay. Additional night must be booked and paid for at same time as booking the free night stay. Bookings are subject to availability and valid for one night in a Resort Double Room Monday to Friday only. Valid for stays from 2 February 2021 to 17 September 2021, excluding school holidays 02/04/21-18/04/21; 26/06/21-11/07/21. Booking must be made by 30 June 2021. Cancellations or changes to booking will not attract any fees where requested up to 24 hours prior to arrival date. Date may be changed subject to availability and within the sell period time frame. Accommodation surcharge of $60.00 per night applies for 5th person including rollaway bed. Not valid with any other promotions or discounts. Offer only open to purchasing passholder only and is not transferable.

Entitles admission to Warner Bros. Movie World, Sea World and Wet’n’Wild Gold Coast during normal advertised operating days and hours for seven (7) consecutive days from the date of first visit. Pass cover all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the Single Day Pass unless otherwise advised. Must be first used within 12 months from date of purchase (failing which it will be deemed void and not able to be used).

Together with the Village Roadshow Super Pass terms and conditions and entitlements includes the following further entitlements [not to be used in conjunction with any other offer]:

$30 Australian Outback Spectacular Voucher

Available on general admission, Top Rail and Drovers Lounge tickets only. Not valid on Saturday nights. Must use by 30 December 2020 (failing which it will be deemed void and not able to be used). Guest to use barcode on the voucher when booking online or via Call Centre.

$60 Sea World Resort Voucher

Valid for accommodation (room only). Not valid in conjunction with the $149 room only Village Roadshow One Pass special, special offers and package deals. Must use by 14 December 2020 (failing which it will be deemed void and not able to be used). Guest to phone Call Centre to redeem and book stay.

$50 Sea World Animal Adventures Voucher

Excludes special needs and glass bottom boat. Must use by 14 December 2020 (failing which it will be deemed void and not able to be used). Guest to use barcode on voucher when booking online or via Call Centre.

$20 Sea World Helicopters Cap Voucher

Receive a free Sea World Helicopters cap valued at $20 with each flight. Must use by 14 December 2020 (failing which it will be deemed void and not able to be used). Voucher to be presented at Sea World Helicopters to redeem cap.

$20 off Topgolf Game play Voucher & Membership for up to 6 People - $50 value

Not valid with any other offer or promotion. Must use by 14 December 2020 (failing which it will be deemed void and not able to be used). "Game Play” voucher to be presented at Topgolf and scanned on iTracker.

$30 Value Sea World Cruises - Whale Watch “Adults at Kids’ prices” Voucher

Valid for Sea World Whale Watch only. Must use by 1 November 2020 (failing which it will be deemed void and not able to be used). Voucher to be used to book direct through Sea World Cruises.

$20 Value Sea World Cruises – “Adults at Kids’ prices” Voucher

Valid for Sea World Cruises – Lunch and Dinner Cruises. Must use by 31 December 2020 (failing which it will be deemed void and not able to be used). Voucher to be used to book direct through Sea World Cruises.

No voucher is redeemable for cash and unused credit is non-refundable.

Entitles admission to Warner Bros. Movie World, Sea World, Wet'n'Wild Gold Coast and Paradise Country during normal advertised operating days and hours for seven (7) consecutive days from the date of first visit. Pass covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the Single Day Pass unless otherwise advised. Must be first used within 12 months from date of purchase (failing which it will be deemed void and not able to be used).

If the Gift Card is defaced, mutilated, altered, lost or stolen it will not be replaced, refunded or redeemed. The Gift Card can be used for the purchase of merchandise or services (exceptions apply) at selected outlets in-park or front gate but is not redeemable for cash nor can you obtain any cash advance using the Gift Card. The Gift Card may be used on more than one occasion. The Gift Card must be used within 36 months from the issue date shown of the back failing which it will be deemed void and not able to be used. Any unused balance upon expiry cannot be refunded or credited. The Gift Card cannot be reloaded [i.e. value cannot be added to it]. The minimum value of any purchase that can be made using the Gift Card is $5. Any purchase that you wish to make that exceeds the available balance of the Gift Card shall require you to pay the difference by another payment method e.g. cash or credit card. The Gift Card may not be resold nor is it refundable unless required by law.

We reserve the right to:-

  1. limit the number of Gift Cards purchased by any person or entity
  2. refuse any request for redemption of the Gift Card.

Copyright in the Gift Card and other intellectual property rights in respect of the Gift Card are owned or used under licence by us, our affiliates, corporate partners or licensors, unless expressly indicated to the contrary. As far as is permitted by law, you agree when you use the Gift Card to indemnify and release us in respect of any claims, loss or damage incurred or arising as a result of your use or redemption of the Gift Card. In the event the Gift Card’s code is non-functional for reasons other than your misuse or neglect, our sole liability shall be replacement of the Gift Card.

To use the virtual queue (VQ) system you need a compatible smartphone and internet connection with access to the Village Roadshow Theme Parks app [download the app anytime at https://themeparks.com.au/download-app.

A valid entrance ticket must be linked to the app account to redeem a VQ entitlement. One VQ entitlement is given per ticket type linked.

The VQ system is valid for selected rides and attractions in the park which are subject to change.

For technical, operational and other reasons beyond our control any ride may be closed or otherwise be unavailable at any time without notification. If you have made a reservation and: -

  • the ride closes your reservation will be postponed until the ride reopens
  • the ride closes and does not reopen you will be asked to swap you reservation for another ride.

You can only make one VQ reservation at a time – reservations are always subject to availability. The VQ system will reserve a time for a ride in the future and give you a dedicated timeslot to return & check into the ride. The allocated VQ time does not guarantee instant access onto the ride and there may be times when a guest has to wait past their allocated time.

You must only enter the specific ride that is on your reservation via the VQ or Fast Track line to redeem your reservation and you cannot enter the line until your reservation is ready.

Guests with a VQ reservation warrant and represent that they satisfy and agree to the ride’s safety & requirements set out at www.themeparks.com.au

We reserve the right to split parties up on carriages if same are not suitable for the number in the group.

RETAIL AND FOOD & BEVERAGE PRODUCTS

Price listed is for one day use only. If you wish to use the Sipper on additional days there is an $8 charge per Sipper per day to re-activate the deal. Valid at main outlets at Warner Bros. Movie World, Sea World and Wet’n’Wild Gold Coast excluding: Warner Bros. Movie World – Village Bean, Coffee Vault and Mobile Carts/ Sea World – Village Bean and Mobile Carts/ Wet’n’Wild Gold Coast – no exclusions, however some outlets are seasonal.

Must be activated within twelve (12) months from date of purchase. Valid for one (1) day within twelve (12) months from the date of activation. Entitlements:

  • one (1) over-the-counter main meal and one (1) snack from designated offerings at the below outlets. Only one (1) main meal and one (1) snack is allowed in total even if more than one park is visited in a single day

Main meal and snack offerings subject to change. Outlet opening times vary. If not activated within twelve (12) months from the date of purchase or not used within twelve (12) months from the date of activation it will lapse and is non-refundable (subject to any requirements at law to the contrary). Only able to be used during normal advertised operating days and hours and not during any night or special events.

Applicable outlets:

  • Warner Bros. Movie World: Newspaper Stand Refill Station, Village Bean, Main St. Deli, Ben & Jerry’s Ice Cream, Sweet Treats and Gotham City Café – Prime Burgers, Seasonal Outlets – Wild West Roadhouse & Coffee Vault
  • Sea World: Lakeside Café, Pizza Shack, Fresh Focus Café, Village Bean, Prime Burgers, Plaza & Terrace Ice Cream Parlour, Seasonal Outlets - Castaway Bay Kiosk and Ahoy Ice Cream Parlour
  • Wet’n’Wild Gold Coast: Bombora Burger Bar, Pizza Shack, Twisted DIY Soft Serve, Village Bean Coffee House and selected Mobile Carts
  • Paradise Country: Farmhouse Restaurant excluding Buffet Breakfast, Farmstay Breakfast & Dinner, Buffet BBQ Lunch, Hunger Buster is not available for use during exclusive park event – such as Festival on the Farm activations

The Hunger Buster Four Pack must be activated within twelve (12) months from the date of purchase. Pass is valid for one (1) day within twelve (12) months from the date of activation.

Entitlements:

  • Only four (4) main meals and four (4) snacks allowed in total even if more than one park is visited in a single day

Main meal and snack offerings subject to change. Outlet opening times vary. If not activated within twelve (12) months from the date of purchase or not used within twelve (12) months from the date of activation it will lapse and is non-refundable (subject to any requirements at law to the contrary). Only able to be used during normal advertised operating days and hours and not during any night or special events.

Applicable outlets:

  • Warner Bros. Movie World: Newspaper Stand Refill Station, Village Bean, Main St. Deli, Ben & Jerry’s Ice Cream, Sweet Treats and Gotham City Café – Prime Burgers, Seasonal Outlets – Wild West Roadhouse & Coffee Vault
  • Sea World: Lakeside Café, Pizza Shack, Fresh Focus Café, Village Bean, Prime Burgers, Plaza & Terrace Ice Cream Parlour, Seasonal Outlets - Castaway Bay Kiosk and Ahoy Ice Cream Parlour
  • Wet’n’Wild Gold Coast: Bombora Burger Bar, Pizza Shack, Twisted DIY Soft Serve, Village Bean Coffee House and selected Mobile Carts
  • Paradise Country: Farmhouse Restaurant excluding Buffet Breakfast, Farmstay Breakfast & Dinner, Buffet BBQ Lunch, Hunger Buster is not available for use during exclusive park event – such as Festival on the Farm activations

Purchase price does not include admission entry into park. 

FTP: -

·                     is subject to availability

·                     is valid for one (1) day of use by two (2) guests* at Wet’n’Wild 

·                     entitles holder to unlimited rides on each applicable FTP ride at Wet’n’Wild HOWEVER:

o        the number of Fast Track experiences you may select and entry times are limited and vary based upon factors such as the park you are visiting, the ride, time of year, day of week and demand

o        for technical, operational and other reasons beyond our control any ride may be closed or otherwise be unavailable at any time without notification 

·                     is not valid for separately ticketed events

·                     Does not included ride upgrades or Pay-Per-Play attractionsis only valid at Wet’n’Wild and only on the chosen date of booking

·                     may not be copied, transferred or resold and is non-refundable (subject to any requirements at law to the contrary).

*Each purchaser warrants and represents that they [and any guest that they purchase a FTP for] satisfy the applicable ride’s safety restrictions & requirements for riders set out at www.themeparks.com.au]. Where a slide’s requirements at Wet’n’Wild necessitate 2 persons to ride together then each person must hold a FTP to participate in the Fast Track experience

Applicable rides @ Wet’n’Wild

·                     Tornado, Blackhole, Kamikaze, Aqualoop and Super 8 Aqua Racer.

Candid photos are subject to availability of characters at set session times. Pre-paid photo sessions are not included. Offer is valid for 14 days from first activation. The duration of photo opportunities may vary and there is no guarantee that your photo will be taken at a particular session.

Please note, due to COVID-19 there may be changes to this experience and how guests can interact with the characters.

Available Rides:

  • Warner Bros. Movie World: GREEN LANTERN Coaster, SUPERMAN Escape, WILD WEST Falls, ROAD RUNNER Rollercoaster, JUSTICE LEAGUE 3D The Ride, SCOOBY-DOO Spooky Coaster and DC Rivals HyperCoaster.
  • Sea World: Jet Rescue, Storm Coaster and SpongeBob Coaster.
  • Wet'n'Wild: Kamikaze, Constrictor, Mammoth Falls and Tornado.

Candid or Character images are not included in Fast Photo. Ride photo availability subject to ride maintenance schedule. Fast Photo is available at Warner Bros. Movie World Photo Centre.

Available rides:

  • Warner Bros. Movie World: GREEN LANTERN Coaster, SUPERMAN Escape, WILD WEST Falls, ROAD RUNNER Rollercoaster, JUSTICE LEAGUE 3D The Ride, SCOOBY-DOO Spooky Coaster and DC Rivals HyperCoaster.
  • Sea World: Jet Rescue, Storm Coaster and SpongeBob Coaster.
  • Wet'n'Wild: Kamikaze, Constrictor, Mammoth Falls and Tornado.

Candid images are not included. Green Screen photos are taken at WB Studio Showcase: Green Room at Warner Bros. Movie World. Junior Driving School photo opportunity is subject to availability. Ride photo availability subject to ride maintenance schedule.

Available rides:

  • Warner Bros. Movie World: GREEN LANTERN Coaster, SUPERMAN Escape, WILD WEST Falls, ROAD RUNNER Rollercoaster, JUSTICE LEAGUE 3D The Ride, SCOOBY-DOO Spooky Coaster Next Generation and DC Rivals HyperCoaster.
  • Sea World: Jet Rescue, Storm Coaster and SpongeBob Coaster.
  • Wet'n'Wild: Kamikaze, Constrictor, Mammoth Falls and Tornado. Candid images are not included in Fast Photo.

Rides are subject to availability. Ride photo availability subject to ride maintenance schedule. Candid photos are subject to availability of characters at set session times. The duration of photo opportunities may vary and there is no guarantee that your photo will be taken at a particular session. Pre-paid photo sessions are not included. Green Screen photos are taken at the WB Studio Showcase: Green Room at Warner Bros. Movie World. Junior Driving School photo opportunity is subject to availability.

Please note, due to COVID-19 there may be changes to this experience and how guests can interact with the characters.

Green Screen photography only available at WB Studio Showcase at Warner Bros. Movie World Fast Photo and Digital Candid are not included Green Screen & Print does not include Theme Park admission Please present ticket at WB Studio Showcase: Green Room at Warner Bros. Movie World to get your photos taken.

Park entry not included with a Midway Games Combo purchase. Please present ticket to Midway Games in The Plaza at Sea World or County Fair Fun‘n’Games near the Doomsday Precinct at Warner Bros. Movie World to redeem. All six games must be redeemed on the same day, at the same park.

One Shot: - 

·                     is subject to availability 

·                     entitles one (1) guest to priority queuing on one (1) selected applicable ride at either Warner Bros. Movie World or Sea World HOWEVER: 

·                     entry times are limited and vary based upon factors such as the ride, time of year, day of week and demand 

·                     for technical, operational and other reasons beyond our control any ride may be closed or otherwise be unavailable at any time without notification  

·                     does not include ride upgrades (such as Ride Backwards) or Pay-Per-Play attractions  

·                     is only valid on the chosen date and time of booking 

·                     may not be copied, transferred or resold and is non-refundable (subject to any requirements at law to the contrary). 

 Applicable Rides:

·                      Warner Bros. Movie World: SUPERMAN Escape, GREEN LANTERN Coaster, DC Rivals HyperCoaster, DOOMSDAY Destroyer, JUSTICE LEAGUE 3D - The Ride, SCOOBY-DOO Spooky Coaster Next Generation, ROAD RUNNER Rollercoaster and WILD WEST Falls 

·                     Sea World: Storm Coaster, Jet Rescue Coaster, Vortex and Castaway Bay Battle Boats

WARNER BROS. MOVIE WORLD EXCLUSIVE EXPERIENCES

Participation in the DC Rivals HyperCoaster climb (“Climb”) is only available for purchase by Warner Bros. Movie World guests and only on the day of their visit. PLEASE NOTE that entry to Warner Bros. Movie World is an additional cost and is not included in the price of the Climb. Participants:-

  • acknowledge that they will be undertaking a physically exerting activity at height. Participants must promptly follow directions from staff at all times
  • must execute (or have their parent or guardian do so where they are under 14 years) the form of Release provided to them for execution prior to participating in the Climb whereby they release VRTP (to the fullest extent permitted by law) from any claim for personal injury, loss or damage arising from their participation in the Climb
  • warrant and represent that they are capable of doing the Climb and do not have any condition which may render them unable to do so

Certain criteria must be met in order to participate in the Climb. Such criteria are strictly enforced to ensure the safety of guests and staff. All participation is subject to final assessment by the VRTP staff member at the time of attendance. If at any time prior to the Climb commencing or during the course of the Climb a participant is assessed by staff as not being able to fulfil the criteria, they will be directed to leave the Climb and no refund will be given [subject to any requirements at law to the contrary].

VRTP may at its sole discretion cancel any Climb if it is of the opinion that extreme weather or other conditions make it impossible for the Climb to be held. In the event of such cancellation participants will either be rebooked into another Climb (subject to availability) or given a full refund of monies paid. Refunds will only be paid to the person who made the booking in the same manner as paid.

Climb bookings are valid only for the date and time specified.

Participation in the DC Rivals HyperCoaster Ride Backwards is only available for purchase by Warner Bros. Movie World guests and only on the day of their visit. PLEASE NOTE that entry to Warner Bros. Movie World is an additional cost and is not included in the price of the experience

Participants agree to comply with all lawful directions that we make in respect of their participation.

Certain criteria must be met in order to participate in the experience. Such criteria are strictly enforced to ensure the safety of guests and staff. All participation is subject to final assessment by our staff member at the time of attendance. If at any time prior to the experience commencing a participant is assessed by staff as not being able to fulfil the criteria, they will be directed to leave the ride and no refund will be given [subject to any requirements at law to the contrary].

We may at our sole discretion cancel the experience if we are of the opinion that extreme weather or other conditions make it impossible for the Backwards Ride to be held. In the event of such cancellation participants will either be rebooked into another Backwards Ride (subject to availability) or given a full refund of monies paid. Refunds will only be paid to the person who made the booking in the same manner as paid.

Ride Backwards bookings are valid only for the date and time specified.

Intended participants must hold a valid pass to enter the park. Participants must be 10 years of age or over, a minimum of 152cm and a maximum of 190.5cm in height, weigh no more than 125kg and have a maximum hip size of 115cm (for safe harness fit) to participate. Participants must be able to speak and/or understand English, or have a translator participate in the program with them. Persons acting as a translator must advise staff at the start of the program. Translators must satisfy all criteria. Participants must be able to follow directions quickly to the satisfaction of staff and able to quickly exit the car and arena unassisted at the direction of staff. Participants must have controlled motor movement and, based on medical advice, must not be pregnant.

Persons who do not satisfy all these requirements will not be able to participate and will not be eligible for a refund (subject to any requirements at law to the contrary).

Guests with injuries, pre-existing medical conditions or disabilities are asked to contact Guest Services on 07 5573 8380 directly to determine suitability for participation in the Hollywood Stunt Driver 2 Experience.

Participants are advised to wear flat, suitable footwear on the day.

Participation in the Prince or Princess of the Parade (“Parade”) is only available for purchase by Warner Bros. Movie World guests and only on the day of their visit. PLEASE NOTE that entry to Warner Bros. Movie World is an additional cost and is not included in the price of participating in the Parade.

Certain criteria must be met in order to participate in the Parade. Such criteria are strictly enforced to ensure the safety of guests and staff. All participation is subject to final assessment by our staff member at the time of attendance. If at any time prior to Parade commencing or during the course of the Parade a participant is assessed by staff as not being able to fulfil the criteria, they will be directed to leave the Parade and no refund will be given [subject to any requirements at law to the contrary].

We may at our sole discretion cancel any Parade if we are of the opinion that extreme weather or other conditions make it impossible for the Parade to be held. In the event of such cancellation participants will either be rebooked into another Parade (subject to availability) or given a full refund of monies paid. Refunds will only be paid to the person who made the booking in the same manner as paid.

Parade bookings are valid only for the date and time specified.

Warner Bros. Movie World Single Day Admission is included. Guests are required to check in at Warner Bros. Movie World front gate ten minutes prior to the tour start time of 8:30am. Guests must be at least 140cm to participate in all activities. Participants will be measured on the day of the tour and if they do not satisfy the height requirement they will not be able to participate and will not be eligible for a refund (subject to any requirements at law to the contrary). Children under 14yrs must be accompanied by a full paying adult.

Guests must wear enclosed, flat footwear and have a moderate level of fitness and strength.

Tour operates in all weather conditions, however some components of tour may be substituted for similar experiences in adverse weather.

Back of house attraction visits and tour content may vary due to maintenance schedules and other activities.

Present your ticket at the Warner Bros. Movie World Photo Centre a minimum of half an hour before your scheduled experience time, to be checked in. One use only. Only valid for the date selected. Park entry not included with purchase - must have a valid park admission ticket. Experience sessions are subject to availability. Participants must be 5 years of age or over.

WET'N'WILD EXCLUSIVE EXPERIENCES

Not included in price of Wet'n'Wild admission. Leisure Lounges are not private and are in a shared space with other guests. Each booking includes two lounges and a coffee table. The area has shade sails but does also receive sunlight. Subject to availability. Limited spaces available.

Not included in price of Wet’n’Wild admission. Access from 10am. Subject to seasonal pricing reflected on the website at time of purchase. Subject to availability. Limited cabanas available. Maximum capacity of 6 people per cabana.

Not included in price of Wet’n’Wild admission. Access from 10am. Subject to seasonal pricing reflected on the website at time of purchase. Subject to availability. Limited cabanas available. Maximum capacity of 6 people per cabana.

Not included in price of Wet’n’Wild admission. Access from 11am – 4pm. Subject to seasonal pricing reflected on the website at time of purchase. Subject to availability. Limited cabanas available. Maximum capacity of 6 people per cabana.

Not included in price of Wet’n’Wild admission. Access from 11am – 4pm. Subject to seasonal pricing reflected on the website at time of purchase. Subject to availability. Limited cabanas available.

AUSTRALIAN OUTBACK SPECTACULAR EXCLUSIVE EXPERIENCES

Exclusive Experiences are valid only for the date and show booked with a valid admission ticket, failing which it will be deemed void and not able to be used. Pricing does not include cost of entry ticket.

Entitled to non-exclusive group behind the scene tour of Australian Outback Spectacular.

Entitled to 1 x pre-show drink (one beverage from selection of draught and packaged beer, cocktails, spirit range, glass of premium wine or a souvenir vessel filled with Soft Drink ), 1 x Backstage Tour, 1 x souvenir program and 1 x celebration dessert.

Entitled to one beverage from selection of draught and packaged beer, cocktails, spirit range, glass of premium wine or a souvenir vessel filled with Soft Drink. Must present pre-paid drink print at home receipt and be 18+ years of age.

Entitled to folder of Green Screen arrival images and will be delivered to your seat during the show.

Entitled to one Australian Outback Spectacular’s Heartland Program upon presenting Pre-Paid Souvenir Program print at home receipt at the Retail Store.

PARADISE COUNTRY EXCLUSIVE EXPERIENCES

Entitles admission to Paradise Country during normal advertised operating hours and includes lunch at Farmhouse Restaurant and participation in gold panning activity. Children under 3 are free of charge. Child tickets are for children 3-13 yrs. Pensioners must present a valid Pensioner or Seniors card.

Entitles admission to Paradise Country during normal advertised operating hours and includes participation in gold panning activity. Children under 3 are free of charge. Child tickets are for children 3-13 yrs. Pensioners must present a valid Pensioner or Seniors card.

For full Paradise Country Farmstay Terms and Conditions please click here

Minimum age 6 years. Children under 14 must be accompanied by a parent or guardian. Maximum of 4 people per encounter. Enclosed footwear must be worn. Please Note: Price listed is per person. Guest must have a valid admission ticket to participate. Subject to availability.

Height restrictions apply.

Participants must have controlled motor movements and able to speak and/or understand English or have a translator (who must meet all criteria and be a paying participant in the program). Participants must wear enclosed footwear. Participants must follow instructions of the wildlife keeper at all times. Guests with disabilities are asked to call Customer Connect on 13 33 86 directly to determine suitability to participate in this program. Participants must not have any open wounds or sores nor not have any physical signs of illness such as a cold or flu.

Breakfast is served between 7am & 9am. Available Saturday and Sunday only however the restaurant may be closed to private event bookings or inclement weather. Paradise Country admission not included. Ticket is valid for one use only and only on the event date selected.

Dinner is served between 6pm - 9pm (last orders before 8:30pm). Available Friday and Saturday evenings only for a limited time however the restaurant may be closed due to private event bookings or inclement weather. Paradise Country admission not included. Please call 5588 1616 to reserve a table during business hours. Not valid in conjunction with any other offer. Ticket is valid for one use only and only on the event date selected.

SEA WORLD EXCLUSIVE EXPERIENCES

Bookings are valid only for the date, time and Sea World Animal Adventures’ program specified.

Participation in a program is only available to Sea World guests and only on the day of their visit. PLEASE NOTE that entry to Sea World is an additional cost and is not included in the price of participating in a program. Participants:

  • acknowledge that they will be entering an environment housing animals and whilst we take all reasonable precautions to ensure the health and safety of guests and staff, close encounters with animals will always involve a degree of unpredictability, where quick reaction and strict attention to directions from staff are essential
  • release VRTP (to the fullest extent permitted by law) from any claim for personal injury, loss or damage arising from their participation in the program
  • agree to comply with all lawful directions that we make in respect of their participation.

Certain criteria to ensure the safety of guests, staff and animals must be met in order to participate in each of the programs. All participation is subject to final assessment by our Marine Sciences staff member at the time of attendance. If at any time prior to the program commencing or during the course of the program, a participant is assessed by staff as not able to fulfil the criteria, they will be directed to leave the program whereupon no refund will be given [subject to any requirements at law to the contrary].

We may at our sole discretion cancel any program if our Marine Sciences staff member is of the opinion that extreme weather or other conditions make it impossible for the program to be held. In the event of such cancellation participants will either be rebooked into another program (subject to availability) or given a full refund of program costs paid. Refunds will only be paid to the person who made the booking in the same manner as paid.

NOTE: The optional purchase of an Animal Adventure Photo package involves the taking of photographs of some/all participants together in the program. These photographs may be distributed by VRTP at its sole discretion.

Tickets are valid only for the date and tour time booked failing which it will be deemed void and not able to be used. For safety reasons children under 3 years of age are not permitted on Sea World Whale Watch tours due to the nature of the sea, but are permitted on Sea World Cruises. View full terms and conditions here

SEA WORLD RESORT

VARIATION TO TERMS & CONDITIONS

We may reasonably vary these Terms & Conditions at any time. Any variations become effective upon display. By continuing to use the product you have purchased you consent to be bound by the varied terms and conditions.

DISCONTINUED PRODUCT INFORMATION

The 1 Park 1 Day entry ticket entitles admission to one (1) of Warner Bros. Movie World, Sea World or Wet’n’Wild Gold Coast during normal advertised operating hours and covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) BUT EXCLUDES:-

  • Sea World Helicopters, Sea World Animal Adventures and the Sea World Resort Water Park at Sea World
  • FlowRider and SkyCoaster at Wet’n’Wild Gold Coast
  • Hollywood Stunt Driver 2 Experience at Warner Bros. Movie World
  • Fast Track at Warner Bros. Movie World, Sea World and Wet'n'Wild Gold Coast
  • after hours events such as Carnivale, Fright Nights and White Christmas
  • all coin-operated games, lockers and candid and ride photographs and video
  • entry to special events or private functions.

The 1 Park 1 Day entry ticket must be used within 12 months from the date of purchase (or for the period specified if purchased on a special offer) and is valid on the day of use only. No extension to the validity period is available.

The 2 Parks 2 Days entry ticket entitles admission to two (2) of Warner Bros. Movie World, Sea World or Wet’n’Wild Gold Coast during normal advertised operating hours and covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the 1 Park 1 Day entry ticket.

The 2 Parks 2 Days entry ticket must be used within 12 months from the date of purchase (or for the period specified if purchased on a special offer) and is valid on two (2) consecutive days of use only. No extension to the validity period is available.

A Four Park Play Pass entitles admission to Warner Bros. Movie World, Sea World, Wet’n’Wild Gold Coast and Paradise Country during normal advertised operating hours and covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the Single Day Pass, plus one (1) $50 Animal Adventures voucher* and one (1) $50 Sea World Resort Accommodation voucher*.

A Four Park Play Pass must be used in full within 12 months from the date of purchase (failing which it will be deemed void and not able to be used) and is valid for four (4) consecutive days only. No extension to the validity period is available. Available for purchase online and via the Contact Centre for a limited time only.

* Voucher terms and conditions:

$50 Animal Adventures voucher to be redeemed against any one (1) Animal Adventures program (excludes special needs programs and glass bottom boat tours). Must be used prior to 24 Dec 2019. Certain criteria must be met in order to participate in each of the Animal Adventures programs to ensure the safety of guests, staff and animals. All participation is subject to final assessment by the Marine Sciences staff member at the time of attendance and all conditions and/or information are subject to change without notice - click here for all Animal Adventures terms and conditions

$50 Sea World Resort voucher to be redeemed against cost of accommodation (room only). Subject to availability. Book and stay before 24 Dec 2019. Blackout dates of 22-23 February 2019 apply. One $50 voucher per booking maximum

No voucher nor credit remaining on a voucher is refundable nor can be redeemed for cash.

General admission entry tickets to Warner Bros. Movie World, Sea World, Wet'n'Wild Gold Coast and Paradise Country (“the Parks”) entitled admission during normal advertised operating hours and covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) BUT EXCLUDES:-

  • Sea World Helicopters, Sea World Animal Adventures and the Sea World Resort Water Park at Sea World
  • FlowRider and SkyCoaster at Wet’n’Wild.
  • Hollywood Stunt Driver 2 Experience at Warner Bros. Movie World
  • Wagon rides, opal mining, gold panning and dingo & koala encounters at Paradise Country
  • Fast Track at Warner Bros. Movie World, Sea World and Wet'n'Wild Gold Coast
  • after hours events such as Carnivale, Fright Nights and White Christmas
  • all coin-operated games, lockers and candid and ride photographs and video
  • entry to special events (such as "Festival on the Farm" at Paradise Country) or private functions.

General admission entry tickets for the Parks must be used within 12 months from the date of purchase (or for the period specified if purchased on a special offer) and are valid on the day of use only. No extension to the validity period is available.

A Mega Pass must be used within 12 months from the date of purchase [or the period specified if purchased on a special offer] (failing which it will be deemed void and not able to be used) and entitles admission to Warner Bros. Movie World, Sea World, Wet’n’Wild Gold Coast and Paradise Country during normal advertised operating days and hours for the validity period of the pass from the date of first visit. Validity period purchase options are:

  • 14 consecutive days
  • 6 consecutive months
  • 12 consecutive months

A 7 Day Holiday Pass and a 21 Day Holiday Pass must be used within 12 months from the date of purchase or the period specified if purchased on a special offer (failing which it will be deemed void and not able to be used) and entitle admission to Warner Bros. Movie World, Sea World and Wet'n'Wild Gold Coast during normal advertised operating days and hours for 7 consecutive days and 21 consecutive days respectively from the date of first visit.

An Annual Pass and a Discovery Passport must be first used within 30 days from the date of purchase failing which they are deemed void and not able to be used. An Annual Pass and a Discovery Passport entitles admission during normal advertised operating days and hours for 12 months from the date of first visit.

Entitles purchaser to four (4) Village Roadshow Super Passes. Additional Village Roadshow Super Passes may be purchased online at $124.75ea.

A Village Roadshow Super Pass must be first used within 12 months from date of purchase (failing which it will be deemed void and not able to be used) and entitles admission to Warner Bros. Movie World, Sea World and Wet'n'Wild Gold Coast during normal advertised operating days and hours for seven (7) consecutive days from the date of first visit. The pass cover all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the Single Day Pass unless otherwise advised.

Entitles admission to Warner Bros. Movie World, Sea World and Wet’n’Wild Gold Coast during normal advertised operating days and hours for seven (7) consecutive days from the date of first visit. Pass cover all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the Single Day Pass unless otherwise advised. Must be first used within 12 months from date of purchase (failing which it will be deemed void and not able to be used).

A Super Pass must be first used within 12 months from the date of purchase [or the period specified if purchased on a special offer] (failing which it will be deemed void and not able to be used) and entitles admission to three (3) of Warner Bros. Movie World, Sea World, Wet'n'Wild Gold Coast and Paradise Country (as selected by the Purchaser) during normal advertised operating days and hours for the validity period of the pass from the date of first visit. Validity period purchase options are:

  • 3 consecutive days
  • 6 consecutive months
  • 12 consecutive months
  • Wet'n'Wild Gold Coast: Kamikaze, Constrictor, Mammoth Falls and Tornado.

A Fast Photo Season Pass purchased in conjunction with the 2018 Financial Year VIP Magic Pass is valid from the time of activation [attend in-park membership centre to activate] to 30 June 2018. If not activated by 30 June 2018 the pass will lapse and is non-refundable (subject to any requirements at law to the contrary). A Fast Photo Season Pass otherwise purchased is valid for 12 months from the time of activation (must be activated within 12 months of purchase date). Each pass is only able to be used during normal advertised operating days and hours and not during any night or special events. Pass holder must scan pass at each ride for the image to be uploaded to account.

Entitlements:

  • each pass entitles a group of up to six (6) family members to unlimited digital photography on the below rides (i.e. excludes online/ride video and candid photography) for the duration of the pass. Applicable rides subject to change and photography subject to availability on the day. Images must be downloaded within six (6) months of visit.

Applicable Rides:

  • Warner Bros. Movie World – Green Lantern, Superman Escape, Wild West Falls, Road Runner, Justice League 3D - The Ride, Scooby Doo Spooky Coaster and Arkham
  • Sea World – Jet Rescue, Storm Coaster and SpongeBob Coaster
  • Wet‘n’Wild Gold Coast – Kamikaze, Constrictor, Mammoth Falls and Tornado

Personal Information including your contact email address will be disclosed by us to our service provider Magic Memories (Aust) Pty Ltd (“MM”) in order to enable MM to create an online account for you and to send a link by email to you to enable you to access your photos. In purchasing a pass you consent to the disclosure of your personal information in such circumstances and receipt of email communications accordingly. Your personal information will be held by MM in accordance with the terms of their Privacy Policy a copy of which can be found at https://cart.magicmemories.com/privacy.php. MM is bound by the Australian Privacy Principles in the Privacy Act 1988 (as amended).

Discounted purchase price and usage applicable to Queensland and Northern New South Wales (post codes 2450-2490) residents only. Proof of residency required upon entry.

A Village Roadshow Locals One Pass must be first used within 12 months from date of purchase (failing which it will be deemed void and not able to be used) and entitles admission to Warner Bros. Movie World, Sea World, Wet’n’Wild Gold Coast and Paradise Country during normal advertised operating days and hours for one (1) year from the date of first visit. The pass cover all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the Single Day Pass and Paradise Country One Day Pass unless otherwise advised. Each holder is also entitled during the validity period of the pass to:-

 ·         One (1) free entry to White Christmas at Warner Bros. Movie World;

·         One (1) free entry to Carnivale at Sea World;

·         One (1) $5 Topgolf Lifetime Membership* (does not include Gameplay). Membership must be redeemed during Village Roadshow Locals One Pass validity period. Present your One Pass at Topgolf Gold Coast

·         One (1) $20 Topgolf gameplay voucher must be redeemed during Village Roadshow Locals One Pass validity period

·         One (1) $25 Animal Adventure voucher to be redeemed against any one (1) Animal Adventures activity. Voucher valid from 12 months from date of issue. Excludes special needs programs and glass bottom boat tours. Certain criteria must be met in order to participate in each of the Animal Adventures programs to ensure the safety of guests, staff and animals. All participation is subject to final assessment by the Marine Sciences staff member at the time of attendance and all conditions and/or information are subject to change without notice - please read Animal Adventures terms and conditions

·         One (1) $25 Sea World Resort voucher valid for accommodation (room only). One $25 voucher per booking maximum. Voucher valid from 12 months from date of issue.

·         One (1) $25 Australian Outback Spectacular voucher valid for 12 months from date of issue

·         Discounted unlimited soft drink refills for $7.99 per visit;

·         Discounted unlimited digital fast photos for $10 per visit.

No voucher is redeemable for cash and unused credit is non-refundable.

* Topgolf Lifetime Membership Inclusion Eligible Village Roadshow Locals One Pass holders must visit the Warner Bros. Movie World Adventure Centre and present their Village Roadshow Locals One Pass in order to be issued a voucher for their Topgolf Lifetime Membership. The voucher is single-use and cannot be transferred or exchanged. The voucher must be presented at Topgolf Gold Coast in conjunction with the guest’s Village Roadshow Locals One Pass and can only be redeemed in the name of the Village Roadshow Locals One Pass holder. The voucher entitles guests to a Topgolf Lifetime Membership valued at $5 and does not include Topgolf 

Offer only available for purchase during period 4 June 2018 to 31 July 2018 inclusive by VIP Magic Pass holders who are NOT residents of Queensland or Northern NSW 2540-2592. Additional entitlements:

One (1) $50 Animal Adventure voucher to be redeemed against any one (1) Animal Adventures activity. Must be used prior to 31 March 2019 (blackout periods apply 15 December 2018 -27 January 2019 inclusive). Excludes special needs programs and glass bottom boat tours. Certain criteria must be met in order to participate in each of the Animal Adventures programs to ensure the safety of guests, staff and animals. All participation is subject to final assessment by the Marine Sciences staff member at the time of attendance and all conditions and/or information are subject to change without notice - click here for all Animal Adventures terms and conditions

One (1) $50 Sea World Resort voucher valid for accommodation (room only). One $50 voucher per booking maximum. Book and stay before 31 March 2019. Blackout dates of 23 – 24 August 2018 and 22-23 February 2019 apply

No voucher is transferable for cash and unused credit is non-refundable.

Children’s General Admission Entry Ticket – 50% off Offer

Offer valid when purchasing an Adult General Admission Entry Ticket in the same transaction. Excludes other ticket categories and paid experiences. Offer valid until 18 November 2020 for shows up to and including 30 November 2020. Entry tickets are valid only for the date and show booked, failing which it will be deemed void and not able to be used.

30% off discount applies to Adult, Child and Pensioner General Admission tickets and Top Rail Premium tickets. Offer valid until 30 November 2020 for shows up to and including 31 March 2021. Excludes The Drover's Lounge tickets and other extra experiences. Entry tickets are valid only for the date and show booked, failing which it will be deemed void and not able to be used. Not valid with any other offer or promotion.

Please note, this competition has now finished, and the below winner has been drawn. We are in the process of contacting the winner based on the contact details they provided when entering the competition.

K. Ellicott

  1. Information on how to enter and prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
  2. Entry is only open to Australian residents.
  3. Entrants under 18 years old must have parental/guardian approval to enter and further, the parent/guardian of the entrant must read and consent to these Terms and Conditions. Parents/guardians may be required by the Promoter to enter into a further agreement as evidence of consent to the minor entering this promotion.
  4. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  5. Promotion opens at 9:30am on 18th December 2020 and final entries close at 6:00pm on 31st January 2021 (“Promotional Period”). All times are AEST or AEDST, as applicable in Queensland, Australia.
  6. Prize: One (1) Wonder Woman Prop Replica Lasso of Truth & one (1) WW84 poster signed by Gal Gadot.
  7. To enter, the entrant must during the Promotional Period complete the following steps:

  8. a. spend one hundred dollars ($100) or more in a single transaction at a participating Warner Bros. Movie World retail outlet as follows: Batman Store, Movie Memorabilia, Kids WB, Superman Store, DC Super Heroes Store, Warner Bros. Department Store, Scooby-Doo Store, Rio Bravo Outfitters, DOOMSDAY Retail Store, Warner Bros. Boutique, Ride Photo Booth, Movie World Photo Centre, Original Graffix - Custom Airbrush Caps, Charlie & the Chocolate Factory Candy Store, Stitch Up (excludes Hair Wraps & Braids and any mobile vending – inc. Wax Hands, Liquorice and Coastal Cookie Co.)

    b. write their name, email address and phone number on the back of their receipt and deposit it into the dedicated prize tub inside the DC Super Heroes Store at Warner Bros. Movie World. All receipts need to be placed in the tub before 6:00pm on 31st January 2021.

  9. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any entrant who the Promoter has reason to believe has breached any of Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions will be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
  10. Incomplete, indecipherable, or illegible entries will be deemed invalid.
  11. Multiple entries permitted per person, however only one entry permitted per transaction of $100 or more and in accordance with entry requirements.
  12. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
  13. The draw will take place on 1st February 2021 at 11:00am at Village Roadshow Theme Parks office situated at Warner Bros. Movie World. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn.
  14. The Promoter’s decision is final and no correspondence will be entered into.
  15. Within two (2) business days of the draw, the winner/s will be notified by phone with instructions on how to claim their prize.
  16. Winners names will be published online at movieworld.com.au/WW84 by the 4th February 2021.
  17. The first valid entry randomly selected, from all valid entries received, will win the prize of one Wonder Woman Prop Replica Lasso of Truth & one WW84 poster signed by Gal Gadot valued at AU$250.00.
  18. If a winner of any prize is under the age of 18 years, the prize will be awarded to the winner's nominated parent or guardian on the winner’s behalf.
  19. Subject to the unclaimed prize draw clause, if for any reason a winner does not take or claim a prize (or an element of a prize) by the time stipulated by the Promoter, then the prize (or that element of the prize) will be forfeited.
  20. If a prize (or part of a prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
  21. The total prize pool value is AU$250.00.
  22. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.
  23. A draw for any prize, if unclaimed, may take place on 3rd May 2021 at the same time and place as the original draw, subject to any written directions from a regulatory authority. The winner/s, if any, will be notified by phone within two (2) business days of the draw. Winner/s name/s will be published online at movieworld.com.au/WW84 from 5th May 2021.
  24. Entrants consent to the Promoter using the entrant's name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
  25. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to the instructions of any regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  26. Any cost associated with accessing the competition website is the entrant’s responsibility and is dependent on the Internet service provider used. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.
  27. Nothing in these Terms and Conditions limit, exclude or modify or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including their respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  28. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including their respective officers, employees and agents) are not responsible for and exclude all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (g) use of a prize.
  29. The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to the members of the Promoter’s corporate group (which may include but is not limited to Village Roadshow Limited and its subsidiary companies), third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at: https://themeparks.com.au/privacy. The Promoter (and its corporate group to whom entrants PI will be disclosed) will only use and disclose entrant’s PI in accordance with their respective privacy policies and, if applicable, collection statements. The Promoter (and its corporate groups) to whom personal information is disclosed may use this information for future promotional and marketing purposes regarding their products and services in accordance with their respective privacy policies and, if applicable, collection statements, including contacting entrants via any contact details provided by the entrant without further reference or compensation to the entrant, for an indefinite period or until the entrant opts out. The Promoter’s Privacy Policy contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter will not disclose entrant’s personal information to any entity outside of Australia.
  30. The Promoter may also disclose PI to selected partners, if an entrant consents to such disclosure at the time of entry, who may use the information for their own marketing purposes. For details on how PI will be handled by such partners, entrants should view their privacy policy (which will be made available at the time of entry, where applicable).
  31. The laws of Australia apply to this promotion to the exclusion of any other law. Entrants submit to the exclusive jurisdiction of the courts of Australia.

The Promoter is Village Roadshow Theme Parks Pty Ltd (ABN: 60 010 919 623) c/of Warner Bros. Movie World, Pacific Motorway Oxenford, Queensland 4210. Telephone: 13 33 86 (in Australia).

Purchase price does not include admission entry into park.   

FTP: -  

·                     is subject to availability  

·                     is valid for one (1) day of use by (1) one guest* at Warner Bros. Movie World 

·                     entitles holder to a single ride on each applicable FTP ride at Warner Bros. Movie World HOWEVER:  

·                     for technical, operational and other reasons beyond our control any ride may be closed or otherwise be unavailable at any time without notification   

·                     is not valid for separately ticketed events such as Warner Bros. Movie World Fright Nights or White Christmas  

·                     does not include ride upgrades (such as Ride Backwards) or Pay-Per-Play attractions   

·                     is only valid at the selected park and only on the chosen date of booking  

·                     may not be copied, transferred or resold and is non-refundable (subject to any requirements at law to the contrary).  

*Each purchaser warrants and represents that they [and any guest that they purchase a FTP for] satisfy the applicable ride’s safety restrictions & requirements for riders set out atwww.themeparks.com.au].  

Applicable rides:   

·                     Warner Bros. Movie World: SUPERMAN Escape, GREEN LANTERN Coaster, DC Rivals HyperCoaster, DOOMSDAY Destroyer, JUSTICE LEAGUE 3D - The Ride, SCOOBY-DOO Spooky Coaster Next Generation, ROAD RUNNER Rollercoaster and WILD WEST Falls   

 

SEA WORLD CARNIVALE

There are a limited number of admission (including redemption) tickets available to Sea World Carnivale. The Carnivale event is a separate ticketed event outside of the park’s normal trading hours. A Sea World Single Day Pass holder and Village Theme Parks Unlimited Members are NOT entitled to entry unless they separately purchase a Carnivale admission ticket. Village Roadshow One Pass, Premier and Elite Village Theme Parks Unlimited Members are entitled to one (1) free of charge admission ticket entitling entry on one night only of the Carnivale event. This MUST be pre-booked at seaworldcarnivale.com.au. 

A Carnivale admission ticket entitles entry to the Carnivale event on the date specified on the admission ticket only between 6:30pm and 8:30pm. No extension to the validity period is available. Admission ticket does not entitle the bearer to day admission to Sea World. Admission covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the exclusions noted for the Single Day Pass.

PLEASE NOTE: Ride queues may close prior to ride closure time to allow all queued guests to ride. No pass-outs will be issued during the Carnivale event - if you leave the park you will not be allowed to re-enter. No refunds are payable unless the event is cancelled by VRTP or unless required by law. WARNING:  Some locations make use of visual and audio effects, and may not be suitable for guests with a history of vertigo, epilepsy, seizures, claustrophobia, heart disorders and high blood pressure.

Event General Admission

An Event general admission ticket entitles entry to the Event on the date specified on the admission ticket only between 5:30pm and 8:30pm. No extension to the validity period is available.

Village Roadshow One Pass, Unlimited Elite Members and Unlimited Premier Members each receive one (1) free of charge general admission ticket to one night of the Event nights only. To redeem enter Membership or Season Pass ID in the Giftcode field after selecting Sea World Carnivale Redemption ticket. This MUST be pre-booked at seaworldcarnivale.com.au.

Face Painting

Guests must select from the designs offered. One design per purchase. Face Painting is located beside Ocean Zones Entrance, from 5:30pm. Only valid on the Event date selected.

Midway Games Carnivale Combo

Park entry not included with a Midway Games Carnivale Combo purchase. Please bring printed ticket to Midway Games in The Plaza. Only valid for the event date selected, from 5.30pm.

Light Up Mask

Park entry not included with a Light Up Mask purchase. Please bring printed ticket to The Jelly Box retail outlet, next to the entrance to Sea Jellies Illuminated exhibit.

Fiesta Feast

Enjoy delicious tasty food inspired by international chefs. Arrive 15 minutes before your booked dining time in order to make your way to Dockside Tavern. Terms and conditions apply. Valid for date of purchase. Infant tickets must be purchased with Adult ticket. Limited availability. Capacity may increase pending COVID-19 changes. Book online and pre-purchase to avoid missing out. On sale until 3.30pm day of the event.

Southern Snack Pack

Terms and conditions apply. Purchase up until 5pm on the day of the event. This meal can be purchased in-park at $20, while stocks last. Park entry not included.

Mask & Candy Skull Decorating

Park entry not included with purchase. Bring printed ticket to sales station underneath Dockside Tavern, from 5:30pm. One use only. Only valid for the Event date selected. Recommended for children 3+ years of age.

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