TERMS & CONDITIONS

These Terms & Conditions govern the purchase from Village Roadshow Theme Parks Pty Ltd ABN 60 010 919 623 ("VRTP") of the named products and the use of the ThemeParks.com.au, WhiteChristmas.com.au, FrightNights.com.au, ParadiseCountry.com.au & SeaWorldCarnivale.com.au website (“the Website”) and are governed by the laws of Queensland.

CURRENT PRODUCT INFORMATION

Single Day Pass

A Single Day Pass to Warner Bros. Movie World, Sea World or Wet'n'Wild Gold Coast (“the Parks”) entitles admission during normal advertised operating hours and covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) BUT EXCLUDES:-

  • Sea World Helicopters and Sea World Animal Adventures at Sea World
  • FlowRider, SkyCoaster and Wet’n’Wild Buggy at Wet’n’Wild Gold Coast
  • Pit Pass and Star Tour at Warner Bros. Movie World
  • Arkham Asylum virtual reality and Doomsday wristband experience at Warner Bros. Movie World
  • Fast Track
  • Entry to after-hours events at the Parks such as Carnivale, Fright Nights and White Christmas
  • all coin-operated games, lockers and candid and ride photographs and video
  • entry to special events or private functions.

A Single Day Pass must be used within 12 months from the date of purchase (failing which it will be deemed void and not able to be used) and is valid on the day of use only. No extension to the validity period is available.

Paradise Country One Day Pass

A Paradise Country One Day Pass entitles admission to Paradise Country during normal advertised operating hours and covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) BUT EXCLUDES:-

  • wagon rides, opal mining, gold panning and dingo & koala encounters
  • all coin-operated games, lockers, candid and ride photographs and video
  • entry to after hours or special events (such as "Festival on the Farm") or private functions.

A Paradise Country One Day Pass must be used within 12 months from the date of purchase (failing which it will be deemed void and not able to be used) and is valid on the day of use only. No extension to the validity period is available.

Three Day Pass

A Three Day Pass entitles admission to Warner Bros. Movie World, Sea World and Wet’n’Wild Gold Coast during normal advertised operating hours and covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the Single Day Pass.

A Three Day Pass must be used within 12 months from the date of purchase (failing which it will be deemed void and not able to be used) and is valid for three (3) consecutive days only. No extension to the validity period is available.

Australian Outback Spectacular Entry Ticket

An Australian Outback Spectacular entry ticket is valid only for the date and show booked failing which it will be deemed void and not able to be used. No change to the seat allocated to each ticket purchased is permitted.

Village Roadshow Super Pass

A Village Roadshow Super Pass must be first used within 12 months from date of purchase (failing which it will be deemed void and not able to be used) and entitles admission to Warner Bros. Movie World, Sea World and Wet'n'Wild Gold Coast during normal advertised operating days and hours for seven (7) consecutive days from the date of first visit. The pass cover all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the Single Day Pass unless otherwise advised.

Village Roadshow Super Pass Savings Pack

Entitles purchaser to four (4) Village Roadshow Super Passes. Additional Village Roadshow Super Passes may be purchased online at $124.75ea.

A Village Roadshow Super Pass must be first used within 12 months from date of purchase (failing which it will be deemed void and not able to be used) and entitles admission to Warner Bros. Movie World, Sea World and Wet'n'Wild Gold Coast during normal advertised operating days and hours for seven (7) consecutive days from the date of first visit. The pass cover all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the Single Day Pass unless otherwise advised.

Village Roadshow Super Pass Interstate Renewal Offer

Offer only available for purchase during period 4 June 2018 to 31 July 2018 inclusive by VIP Magic Pass holders who are NOT residents of Queensland or Northern NSW 2540-2592. Additional entitlements:

  • One (1) $50 Animal Adventure voucher to be redeemed against any one (1) Animal Adventures activity. Must be used prior to 31 March 2019 (blackout periods apply 15 December 2018 -27 January 2019 inclusive). Excludes special needs programs and glass bottom boat tours. Certain criteria must be met in order to participate in each of the Animal Adventures programs to ensure the safety of guests, staff and animals. All participation is subject to final assessment by the Marine Sciences staff member at the time of attendance and all conditions and/or information are subject to change without notice - click here for all Animal Adventures terms and conditions
  • One (1) $50 Sea World Resort voucher valid for accommodation (room only). One $50 voucher per booking maximum. Book and stay before 31 March 2019. Blackout dates of 23 – 24 August 2018 and 22-23 February 2019 apply

No voucher is transferable for cash and unused credit is non-refundable.

Village Roadshow Mega Pass

A Village Mega Pass must be first used within 12 months from date of purchase (failing which it will be deemed void and not able to be used) and entitles admission to Warner Bros. Movie World, Sea World, Wet’n’Wild Gold Coast and Paradise Country during normal advertised operating days and hours for fourteen (14) consecutive days from the date of first visit. The pass cover all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the Single Day Pass and Paradise Country One Day Pass unless otherwise advised.

Village Roadshow One Pass

A Village Roadshow One Pass must be first used within 12 months from date of purchase (failing which it will be deemed void and not able to be used) and entitles admission to Warner Bros. Movie World, Sea World, Wet’n’Wild Gold Coast and Paradise Country during normal advertised operating days and hours for one (1) year from the date of first visit. The pass cover all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the Single Day Pass and Paradise Country One Day Pass unless otherwise advised. Each holder is also entitled during the validity period of the pass to:-

Village Roadshow Locals One Pass - "4 Easy Payments" Terms and Conditions

  • one (1) free entry to White Christmas at Warner Bros. Movie World;
  • one (1) free entry to Carnivale at Sea World;
  • discounted unlimited soft drink refills for $7.99 per visit; &
  • discounted unlimited digital fast photos for $10 per visit.

Discounted purchase price applicable to Queensland and Northern New South Wales (post codes 2450-2490) residents only.

Village Roadshow One Pass Locals Renewal Offer

Offer only available for purchase during period 4 June 2018 to 23 July 2018 inclusive by former season pass holders of a Village Roadshow Theme Parks. Additional entitlements:

  • One (1) $50 Animal Adventure voucher to be redeemed against any one (1) Animal Adventures activity. Must be used prior to 31 March 2019 (blackout periods apply 15 December 2018 -27 January 2019 inclusive). Excludes special needs programs and glass bottom boat tours. Certain criteria must be met in order to participate in each of the Animal Adventures programs to ensure the safety of guests, staff and animals. All participation is subject to final assessment by the Marine Sciences staff member at the time of attendance and all conditions and/or information are subject to change without notice - click here for all Animal Adventures terms and conditions
  • One (1) $50 Sea World Resort voucher valid for accommodation (room only). One $50 voucher per booking maximum. Book and stay before 31 March 2019. Blackout dates of 23 – 24 August 2018 and 22-23 February 2019 apply
  • One (1) $5 Topgolf Lifetime Membership (does not include Game Play). Membership must be redeemed during One Pass validity period. Present your One Pass at Topgolf Gold Coast
  • One (1) Hunger Buster Lunch Voucher valid for use at Warner Bros. Movie World, Sea World and Wet’n’Wild Gold Coast and includes a meal, snack, sipper and unlimited drink refill at selected outlets (see below terms and conditions for Hunger Buster passes).

    • No voucher is transferable for cash and unused credit is non-refundable.

    Topgolf Lifetime Membership Inclusion
    Eligible One Pass holders must visit the Warner Bros. Movie World Adventure Centre and present their One Pass in order to be issued a voucher for their Topgolf Lifetime Membership. The voucher is single-use and cannot be transferred or exchanged. The voucher must be presented at Topgolf Gold Coast in conjunction with the guest’s Village One Pass and can only be redeemed in the name of the Village One Pass holder. The voucher entitles guests to a Topgolf Lifetime Membership valued at $5 and does not include Topgolf game play. Redemption and use of the Topgolf Lifetime Membership is subject to Topgolf Terms and Conditions, which can be found at: topgolf.com.au/termsofuse

    Hunger Buster Passes

    The Hunger Buster 1 Day Dining Pass must be activated within twelve (12) months from date of purchase failing which it will be deemed void and not able to be used. Pass is valid for one (1) day within twelve (12) months from the date of activation.

    Entitlements:

    • one (1) over-the-counter main meal and one (1) snack from designated offerings at the below outlets. Only one (1) main meal and one (1) snack is allowed in total even if more than one park is visited in a single day

    The Hunger Buster 10 Pack Dining Pass must be activated within twelve (12) months from date of purchase. Pass is valid for use within twelve (12) months from the date of activation failing which it will be deemed void and not able to be used.

    Entitlements:

    • ten (10) over-the-counter main meals and ten (10) snacks from designated offerings at the below outlets. Only ten (10) main meals and ten (10) snacks are allowed in total

    Applicable main meals and snacks have Hunger Buster logo shown next to them on menu boards. Main meal and snack offerings subject to change. Outlet opening times vary. If either Pass is not activated within twelve (12) months from the date of purchase or not used within twelve (12) months from the date of activation it will lapse and is non-refundable (subject to any requirements at law to the contrary).

    Each Pass is only able to be used during normal advertised operating days and hours and not during any night or special events. No extension to the validity period is allowed.

    Applicable Outlets:

    • Movie World - Meals : Gotham City Café, Main St Deli, Village Bean, Wild West Roadhouse (seasonal) Snacks: Newspaper stand, Ben & Jerry's, Sweet Treats, Santa Fe (Seasonal)
    • Wet n Wild - Meals: Bombora, Village bean Snacks: Twisted Soft Serve, Tropical Treats, Streets scoop station (seasonal)
    • Sea World - Meals: Lakeside, Fresh Focus, Plaza Food Court. Snacks: Top Terrace Ice Cream Parlour, Sweet Treats, Plaza Ice Cream Parlour, Castaway Bay (seasonal)

    Fast Photo Season Pass

    A Fast Photo Season Pass purchased in conjunction with the 2018 Financial Year VIP Magic Pass is valid from the time of activation [attend in-park membership centre to activate] to 30 June 2018. If not activated by 30 June 2018 the pass will lapse and is non-refundable (subject to any requirements at law to the contrary). A Fast Photo Season Pass otherwise purchased is valid for 12 months from time of activation (must be activated within 12 months of purchase date). Each pass is only able to be used during normal advertised operating days and hours and not during any night or special events. No extension to validity period is allowed. Pass holder must scan pass at each ride for the image to be uploaded to account.

    Entitlements:

    • Each pass entitles a group of up to six (6) family members to unlimited digital photography on the below rides (i.e. excludes online/ride video and candid photography) for the duration of the pass. Applicable rides subject to change and photography subject to availability on the day. Images must be downloaded within six (6) months of visit.

    Warner Bros. Movie World –

    Green Lantern, Superman Escape, Wild West Falls, Road Runner, Justice League 3D - The Ride, Scooby Doo Spooky Coaster, Arkham Asylum

    Sea World –

    Jet Rescue, Storm Coaster and SpongeBob Coaster

    Wet’n’Wild –

    Kamikaze, Constrictor, Mammoth Falls, Tornado

    Personal Information including your contact email address will be disclosed by us to our service provider Magic Memories (Aust) Pty Ltd (“MM”) in order to enable MM to create an online account for you and to send a link by email to you to enable you to access your photos. In purchasing a pass you consent to the disclosure of your personal information in such circumstances and receipt of email communications accordingly. Your personal information will be held by MM in accordance with the terms of their Privacy Policy a copy of which can be found at https://cart.magicmemories.com/privacy.php. MM is bound by the Australian Privacy Principles in the Privacy Act 1988 (as amended).

    Sea World Cruises and Sea World Whale Watch Tickets

    Sea World Cruises and Sea World Whale Watch tickets are valid only for the date and tour time booked failing which it will be deemed void and not able to be used. For safety reasons children under 3 years of age are not permitted on Sea World Whale Watch tours due to the nature of the sea, but are permitted on Sea World Cruises.

    Sea World Animal Adventures

    Participation in a Sea World Animal Adventures’ program is only available to Sea World guests and only on the day of their visit. PLEASE NOTE that entry to Sea World is an additional cost and is not included in the price of participating in a Sea World Animal Adventures’ program. Participants:-

    • acknowledge that they will be entering an environment housing animals. Whilst VRTP takes all reasonable precautions to ensure the health and safety of guests and staff, close encounters with animals will always involve a degree of unpredictability, where quick reaction and strict attention to directions from staff are essential
    • release VRTP (to the fullest extent permitted by law) from any claim for personal injury, loss or damage arising from their participation in the Animal Adventures program
    • agree to comply with all lawful directions that VRTP makes in respect of their participation.

    Certain criteria must be met in order to participate in each of the Sea World Animal Adventures’ programs. Such criteria are strictly enforced to ensure the safety of guests, staff and animals. All participation is subject to final assessment by the VRTP Marine Sciences staff member at the time of attendance. If at any time prior to the program commencing or during the course of the program a participant is assessed by staff as not being able to fulfil the criteria, they will be directed to leave the program whereupon no refund will be given [subject to any requirements at law to the contrary].

    VRTP may at its sole discretion cancel any Sea World Animal Adventures program if the VRTP Marine Sciences staff member is of the opinion that extreme weather or other conditions make it impossible for the program to be held. In the event of such cancellation participants will either be rebooked into another Animal Adventures program (subject to program availability) or given a full refund of program costs paid. Refunds will only be paid to the person who made the booking in the same manner as paid.

    Sea World Animal Adventures bookings are valid only for the date, time and program specified.

    Paradise Country Farmstay

    View the Paradise Country Farmstay Terms & Conditions of Booking page for more information.

    View the Paradise Country Farmstay Conditions of Stay page for more information.

    Gift Cards

    If the Gift Card is defaced, mutilated, altered, lost or stolen it will not be replaced, refunded or redeemed.

    The Gift Card can be used for the purchase of merchandise or services (exceptions apply) at selected outlets in-park or front gate but is not redeemable for cash nor can you obtain any cash advance using the Gift Card.

    The Gift Card may be used on more than one occasion.

    The Gift Card must be used within 12 months from the issue date shown of the back failing which it will be deemed void and not able to be used. Any unused balance upon expiry cannot be refunded or credited. The Gift Card cannot be reloaded [i.e. value cannot be added to it].

    The minimum value of any purchase that can be made using the Gift Card is $5.

    Any purchase that you wish to make that exceeds the available balance of the Gift Card shall require you to pay the difference by another payment method e.g. cash or credit card.

    The Gift Card may not be resold nor is it refundable unless required by law.

    VRTP reserves the right to:-

    1. limit the number of Gift Cards purchased by any person or entity
    2. refuse any request for redemption of the Gift Card.

    Copyright in the Gift Card and other intellectual property rights in respect of the Gift Card are owned or used under licence by VRTP, its affiliates, corporate partners or licensors, unless expressly indicated to the contrary.

    As far as is permitted by law, you agree when you use the Gift Card to indemnify and release VRTP in respect of any claims, loss or damage incurred or arising as a result of your use or redemption of the Gift Card. In the event the Gift Card’s code is non-functional for reasons other than your misuse or neglect, VRTP’s sole liability shall be replacement of the Gift Card.

    If buying a Gift Card online through the Website:-

    1. a $9.95 postage fee applies;
    2. the Gift Card will be posted via Registered Mail to the address you have provided (allow 10 working days delivery time); &
    3. the Gift Card cannot be redeemed online through the Website.

    DISCONTINUED PRODUCT INFORMATION

    General Admission Entry Tickets

    General admission entry tickets to Warner Bros. Movie World, Sea World, Wet'n'Wild Gold Coast and Paradise Country (“the Parks”) entitle admission during normal advertised operating hours and covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) BUT EXCLUDES:-

    • Sea World Helicopters, Sea World Animal Adventures and the Sea World Resort Water Park at Sea World
    • FlowRider and SkyCoaster at Wet’n’Wild Gold Coast
    • Pit Pass at Warner Bros. Movie World
    • wagon rides, opal mining, gold panning and dingo & koala encounters at Paradise Country
    • Fast Track at Warner Bros. Movie World, Sea World and Wet'n'Wild Gold Coast
    • after hours events such as Carnivale, Fright Nights and White Christmas
    • all coin-operated games, lockers and candid and ride photographs and video
    • entry to special events (such as "Festival on the Farm" at Paradise Country) or private functions.

    General admission entry tickets for the Parks must be used within 12 months from the date of purchase (or for the period specified if purchased on a special offer) and are valid on the day of use only. No extension to the validity period is available.

    1 Park 1 Day Entry Ticket

    The 1 Park 1 Day entry ticket entitles admission to one (1) of Warner Bros. Movie World, Sea World or Wet’n’Wild Gold Coast during normal advertised operating hours and covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) BUT EXCLUDES:-

    • Sea World Helicopters, Sea World Animal Adventures and the Sea World Resort Water Park at Sea World
    • FlowRider and SkyCoaster at Wet’n’Wild Gold Coast
    • Pit Pass at Warner Bros. Movie World
    • Fast Track at Warner Bros. Movie World, Sea World and Wet'n'Wild Gold Coast
    • after hours events such as Carnivale, Fright Nights and White Christmas
    • all coin-operated games, lockers and candid and ride photographs and video
    • entry to special events or private functions.

    The 1 Park 1 Day entry ticket must be used within 12 months from the date of purchase (or for the period specified if purchased on a special offer) and is valid on the day of use only. No extension to the validity period is available.

    2 Parks 2 Days Entry Ticket

    The 2 Parks 2 Days entry ticket entitles admission to two (2) of Warner Bros. Movie World, Sea World or Wet’n’Wild Gold Coast during normal advertised operating hours and covers all rides, shows and attractions (you must pay independently for all food, beverage and merchandise) subject to the same exclusions as noted above for the 1 Park 1 Day entry ticket.

    The 2 Parks 2 Days entry ticket must be used within 12 months from the date of purchase (or for the period specified if purchased on a special offer) and is valid on two (2) consecutive days of use only. No extension to the validity period is available.

    Village Theme Parks Unlimited Memberships

    View the Membership Terms & Conditions page for more information.

    Passes

    Super Pass

    A Super Pass must be first used within 12 months from date of purchase [or the period specified if purchased on a special offer] (failing which it will be deemed void and not able to be used) and entitles admission to three (3) of Warner Bros. Movie World, Sea World, Wet'n'Wild Gold Coast and Paradise Country (as selected by the Purchaser) during normal advertised operating days and hours for the validity period of the pass from the date of first visit. Validity period purchase options are:

    • 3 consecutive days
    • 6 consecutive months
    • 12 consecutive months

    Mega Pass

    A Mega Pass must be first used within 12 months from date of purchase [or the period specified if purchased on a special offer] (failing which it will be deemed void and not able to be used) and entitles admission to Warner Bros. Movie World, Sea World, Wet’n’Wild Gold Coast and Paradise Country during normal advertised operating days and hours for the validity period of the pass from the date of first visit. Validity period purchase options are:

    • 14 consecutive days
    • 6 consecutive months
    • 12 consecutive months

    A 7 Day Holiday Pass and a 21 Day Holiday Pass must be first used within 12 months from date of purchase or the period specified if purchased on a special offer (failing which it will be deemed void and not able to be used) and entitle admission to Warner Bros. Movie World, Sea World and Wet'n'Wild Gold Coast during normal advertised operating days and hours for 7 consecutive days and 21 consecutive days respectively from the date of first visit.

    An Annual Pass and a Discovery Passport must be first used within 30 days from the date of purchase failing which they are deemed void and not able to be used. An Annual Pass and a Discovery Passport entitle admission during normal advertised operating days and hours for 12 months from the date of first visit.

    VIP Magic Pass:

    Available only:

    • for purchase online at ThemeParks.com.au, via 13 33 86 or at front gates of Warner Bros. Movie World, Sea World and Wet’n’Wild.

    Entitlements:

    • unlimited entry to Warner Bros. Movie World, Sea World, Wet’n’Wild Gold Coast & Paradise Country during normal advertised operating days and hours until 30 June 2018.

    PRODUCTS - GENERAL

    Admission Passes

    If you do not plan on using the rides or seeing any shows or attractions but wish to enjoy the surrounds (this includes parents, pregnant women and guardians supervising or waiting for children) you must still pay full price. Persons must be aged 3 to 13 years inclusive to be eligible for “children” prices with the exception of Sea World Helicopter flights [3 to 12 years inclusive]. Pensioner prices are available to Australian and New Zealand Government Pension card holders and listed dependants only but original valid Pension card must be presented at the time of entry.

    Passes

    All passes remain the property of VRTP, are not transferable to another person and no extension to the validity period is available. Your pass will be cancelled without refund if used by anyone else. Your pass cannot be sold or given to anyone else to use. If your pass is lost, stolen or damaged you must pay $5.00 in order to obtain a replacement but this fee may be waived if your pass is stolen and you provide us with a documented police report.

    Extensions to the validity of a pass or refunds as a result of limited visitation, suspension, premises or ride closure are not granted (subject to management discretion and any requirements under the Australian Consumer Law or other applicable laws).

    Pricing

    All product prices are in Australian dollars and are inclusive of GST. Any purchase you make will be charged in Australian dollars and you shall be solely liable for any currency conversion fee charged by your credit card provider.


    Non redeemable

    All products cannot be redeemed for cash, are non-refundable (subject to management discretion and any requirements under the Australian Consumer Law or other applicable laws), not exchangeable or transferrable and cannot be resold.

    Cancellation

    VRTP reserves the right to cancel any product and refuse entry where VRTP reasonably believes same has been obtained in an unlawful or improper manner or in breach of these Terms & Conditions.

    CLOSURE

    VRTP may impose restrictions or limitations on access to premises, rides, shows and attractions at any time. VRTP may close rides, shows, attractions or premises on a permanent or temporary basis due to inclement weather, safety, refurbishment, maintenance, Acts of God or other reasons.

    BUYING FOR SOMEONE ELSE

    If you have purchased a product for someone else then you must make available or known to them these Terms & Conditions and by their attendance they shall be deemed to have accepted these Terms & Conditions.

    CONDITIONS OF ENTRY

    You agree to comply with the Conditions of Entry and any other conditions displayed at the front gate of the premises or attractions therein. VRTP may cancel or suspend your pass and/or remove you from the premises if you breach any of the Conditions of Entry.

    THEMEPARKS.COM.AU, WHITECHRISTMAS.COM.AU, FRIGHTNIGHTS.COM.AU, PARADISECOUNTRY.COM.AU, JOINTHEPARTY.COM.AU

    The Websites are owned and operated by VRTP. VRTP may refuse any order to purchase a product or deny access to the Website for any conduct it believes may breach these Terms & Conditions or any law.

    Use of the Website

    The Websites are interactive and public and in posting content, you understand, acknowledge and agree:-

    • any materials, ideas or other communications you transmit in any manner and for any reason will not be treated as confidential or proprietary;
    • any ideas, concepts, techniques, procedures, methods, systems, video, scripts, music, photographs, designs, plans, charts, or other materials you transmit may be used by VRTP anywhere, anytime, and for any reason whatsoever;
    • not to use any obscene, indecent, or offensive language;
    • not to place on the Website any material that is defamatory, abusive, harassing, racist, hateful, encrypted, constitutes junk mail or unauthorized advertising, commercial offers, invades anyone's privacy, or encourages conduct that would constitute a criminal offence, give rise to civil liability, or that otherwise violates any local, federal, national or international law or regulation;
    • to use the Website only for lawful purposes
    • you are responsible for ensuring that any material you provide to the Website or post on a bulletin board or forum or elsewhere, including but not limited to text, photographs and sound, does not violate the copyright, trademark, trade secret or any other personal or proprietary rights of any third party or is posted with the permission of the owner(s) of such rights
    • not to disrupt, overwhelm, attack, modify or interfere with the Websites or their associated software, hardware and/or servers in any way;
    • not to impede or interfere with others' use of the Website;
    • not to post any software, files or links to other sites;
    • not to post any content that contains viruses, corrupted files, or any other similar software or programs that may adversely affect the operation or any feature of the Websites; and
    • not to alter or tamper with any information or materials on or associated with the Websites.

    Competitions

    If VRTP conducts any competitions on the Websites then:-
    • VRTP, in its absolute discretion, reserves the right to refuse any competition entry or to deny access to the Website for any conduct it believes may breach these Terms & Conditions or any law;
    • competitions are subject to individual terms and conditions available at the time of entry; &
    • employees of VRTP and its related bodies corporate, including immediate family members, may not become members of the Websites and cannot enter any competitions promoted on the Websites.

    Online purchase fees

    When buying online through the Websites products can only be purchased using a credit or debit card. All credit and debit card purchases are made through a secure payment facility. Your credit or debit card will be debited at the time of ordering. In the unlikely event that you believe any unauthorised use of your card has occurred, please immediately notify VRTP by email and contact your bank through your usual communication method. A $5.95 fee applies when calling 13 33 86 to make any changes to bookings originally made via the Websites.

    Change

    The information on the Websites (including prices and product offerings) and may change at any time without notice. The availability of rides, shows and attractions shown or referred to on the Websites is subject to change, delay, cancellation or closure due to inclement weather, preventative maintenance, refurbishment or other operational requirements - detailed particulars can be obtained by contacting the relevant theme park directly or by telephoning 13 33 86.

    Limitation of Liability

    Any representation, warranty, condition or undertaking that would be implied in these Terms & Conditions by legislation, common law, equity, trade, custom or usage is excluded to the maximum extent permitted by law.

    Nothing in these Terms & Conditions excludes, restricts or modifies any condition, warranty, right or remedy which may be conferred by the Competition and Consumer Act 2010 (Cth) that cannot be excluded, restricted or modified by agreement.

    To the fullest extent permitted by law, VRTP's liability for a breach of a non-excludable condition or warranty is limited, at VRTP's option, to:

    • in the case of goods, any one or more of the following:
    • the replacement of the goods or the supply of equivalent goods;
    • the repair of the goods;
    • the payment of the cost of replacing the goods or of acquiring equivalent goods; or
    • the payment of the cost of having the goods repaired; or
    • in the case of services:
    • the supplying of the services again; or
    • the payment of the cost of having the services supplied again.

    Indemnity & Release

    You agree to indemnify VRTP for any loss or damage that it may suffer or for any costs it may incur in connection with any breach by you of these Terms & Conditions. You further agree to release VRTP from any claim, loss or damage incurred as a result of any error, omission or misrepresentation in the Websites.

    Intellectual Property Rights

    The contents of the Websites, such as graphics, logos, information, text, video clips, material, software or advertisements ("Content") is owned by VRTP unless stated otherwise and protected by Australian and international copyright and trademark law. Without the express permission of VRTP, the Content must not be modified, copied, reproduced, republished, framed, uploaded, posted, transmitted or distributed in any way except as expressly provided on the Websites however you may download, store in cache, display, print and copy material in a complete and unaltered form for your own personal, non-commercial use provided that you:

    • keep intact all copyright and trademark notices (see below); &
    • do not use the material in any manner that suggests an association with any VRTP products, services or brands.

    Provided the above conditions are followed, you may use the material on the Websites for the purposes of research or study provided your use is fair (It is deemed fair to reproduce no more than 10% of the number of words on the Websites and to only use the material for class use or assessment).

    Third Party Links

    The Websites contains hyperlinks and other pointers to web sites operated by third parties ("Hyperlinked Websites"). Unless otherwise stated at those websites, Hyperlinked Websites are not controlled by VRTP. By using those links you acknowledge and agree that:-

    1. VRTP is not responsible for the contents of any Hyperlinked Websites or any hyperlink contained in a Hyperlinked Website;
    2. VRTP provides these hyperlinks to you as a convenience only, and the inclusion of any link does not imply any endorsement of the Hyperlinked Website by VRTP, its related bodies corporate, affiliates, corporate partners or licensors; &
    3. you access such Hyperlinked Websites entirely at your own risk.

    Trademarks

    1. View the Trademarks and Copyright page for more information.

    PRIVACY OF PERSONAL INFORMATION

    You may be asked to provide personal information (i.e. information which is collected and identifiable as relating to you personally) before purchasing any product or when using the Websites. All personal information collected will be maintained in accordance with the VRTP Privacy Policy.

    VARIATION TO TERMS & CONDITIONS

    VRTP may vary these Terms & Conditions at any time. Any variations become effective upon posting on the Websites. By using the Website following the posting of a variation of the Terms & Conditions you consent to be bound by the varied terms and conditions.