Park Safety
Our Commitment to Safety and Wellbeing The safety and wellbeing of guests is our top priority at Village Roadshow Theme Parks, and we are committed to providing a fun and safe environment for everyone.
Excellence Through Training and Care
Safety is at the heart of our culture!
There is nothing more important in the culture of our company than safety. We are proud to be an industry leader, with our Theme Parks and Attractions operating to the highest standards.
Comprehensive Training and Programs
Our highly trained teams implement rigorous and comprehensive maintenance, operational and training programs across all our properties. This ensures we deliver exceptional standards of safety, service, and fun for our guests.
Safety is at the heart of our culture!
There is nothing more important in the culture of our company than safety. We are proud to be an industry leader, with our Theme Parks and Attractions operating to the highest standards.
Comprehensive Training and Programs
Our highly trained teams implement rigorous and comprehensive maintenance, operational and training programs across all our properties. This ensures we deliver exceptional standards of safety, service, and fun for our guests.
Government and Industry Regulations
Licenced Attractions
Warner Bros. Movie World, Sea World and Wet’n’Wild are Major Amusement Parks as licenced by the Queensland Government’s Office of Industrial Relations. The safety case and licence regime for these major amusement parks requires a comprehensive and integrated approach for managing amusement device safety, which we proudly meet and exceed.
World-Class Safety Standards
Village Roadshow Theme Parks has a strong history of working with world-class and industry-best ride manufacturers and all rides, slides and attractions across the properties are built, maintained, and operated in accordance with manufacturer guidelines, Australian Standard AS 3533-Amusement rides and devices, and the Queensland Work Health and Safety Regulation.
Accredited Wildlife Care
Sea World and Paradise Country are also accredited zoological institutions under the Zoo and Aquarium Association with both regulated by multiple State and Federal Government agencies. The welfare of the animals in our care is the highest priority. To learn more about our welfare initiatives, visit https://seaworld.com.au/animals/animal-welfare
Attraction Safety & Operations
Daily Pre-Opening Inspections
Each day, qualified engineers inspect and test every attraction, followed by secondary checks from the operations team. Rides only open once all inspections are complete.
Compliance with Safety Regulations
Australian theme parks follow strict safety requirements set by manufacturers and regulators. Our operators carefully follow these rules, ensuring rides are loaded, unloaded, and run safely and efficiently.
Multiple Layers of Guest Protection
Every attraction has its own unique operational system, with ride restraints and harnesses designed with multiple layers of redundancy. These systems provide both safety and comfort for all guests.
Daily Pre-Opening Inspections
Each day, qualified engineers inspect and test every attraction, followed by secondary checks from the operations team. Rides only open once all inspections are complete.
Compliance with Safety Regulations
Australian theme parks follow strict safety requirements set by manufacturers and regulators. Our operators carefully follow these rules, ensuring rides are loaded, unloaded, and run safely and efficiently.
Multiple Layers of Guest Protection
Every attraction has its own unique operational system, with ride restraints and harnesses designed with multiple layers of redundancy. These systems provide both safety and comfort for all guests.
Attraction Maintenance
We are proud of our stringent maintenance program which is an essential part of ensuring the continued safety of our attractions. Like other year-round theme parks throughout the world, our parks conduct scheduled annual maintenance for each attraction that, when possible, is undertaken outside of peak operating periods. In addition to scheduled maintenance, on some occasions unforeseen attraction closures may occur intermittently and our team work diligently to re-open these attractions as quickly as possible. Guests can keep up to date with current maintenance schedules via Parks Opening Hours & Maintenance
Ride Stoppages
Ride stoppages are part of every attraction's operational systems and are proof these systems and operators are doing as they are designed and trained to do. These stoppages can occur due to a range of factors including sensor or computer discrepancies, guest behaviour or weather and power interruptions. As part of each individual attraction’s operating system there are multiple processes to follow when these stoppages occur and most commonly, our team can safely reset the fault which has caused the stoppage and return the ride to the home position using the ride control system, however in cases where that doesn’t occur, we move to manual processes, including unloading guests from the safe stop zones.
How We Manage Ride Stoppages Safely
Our team regularly trains for these scenarios. We understand that these ride stoppages can result in guests being on the ride for a longer duration than anticipated, however our operations and engineering teams work to ensure we exit guests in the safest possible manner – you will notice our rides are designed so there is a stairway/alternate exit path for guests to disembark the ride in the case of these stoppages. We work with guests involved in these stoppages to ensure we best assist them for the inconvenience.
Aquatic Safety
Proudly, Wet’n’Wild and Sea World Resort have lifeguards who monitor the operations of pools, slides and lagoons. These lifeguards are trained under the industry-best Ellis & Associates, International Lifeguard Training Program and ensure the highest standard of aquatic safety is implemented at these properties. As part of this qualification, lifeguards undergo regular training in rescue techniques and first-aid.
In addition to this, we have a dedicated team who ensure the water quality at these properties is maintained and monitored in accordance with the Queensland Health guidelines for Aquatic Safety in public pools.
Aquatic Safety
Proudly, Wet’n’Wild and Sea World Resort have lifeguards who monitor the operations of pools, slides and lagoons. These lifeguards are trained under the industry-best Ellis & Associates, International Lifeguard Training Program and ensure the highest standard of aquatic safety is implemented at these properties. As part of this qualification, lifeguards undergo regular training in rescue techniques and first-aid.
In addition to this, we have a dedicated team who ensure the water quality at these properties is maintained and monitored in accordance with the Queensland Health guidelines for Aquatic Safety in public pools.
Aquatic Safety
Proudly, Wet’n’Wild and Sea World Resort have lifeguards who monitor the operations of pools, slides and lagoons. These lifeguards are trained under the industry-best Ellis & Associates, International Lifeguard Training Program and ensure the highest standard of aquatic safety is implemented at these properties. As part of this qualification, lifeguards undergo regular training in rescue techniques and first-aid.
In addition to this, we have a dedicated team who ensure the water quality at these properties is maintained and monitored in accordance with the Queensland Health guidelines for Aquatic Safety in public pools.
Aquatic Safety
Proudly, Wet’n’Wild and Sea World Resort have lifeguards who monitor the operations of pools, slides and lagoons. These lifeguards are trained under the industry-best Ellis & Associates, International Lifeguard Training Program and ensure the highest standard of aquatic safety is implemented at these properties. As part of this qualification, lifeguards undergo regular training in rescue techniques and first-aid.
In addition to this, we have a dedicated team who ensure the water quality at these properties is maintained and monitored in accordance with the Queensland Health guidelines for Aquatic Safety in public pools.
Animal Welfare and Safety
The health and wellbeing of the animals in our care is of the utmost priority and we have a strong reputation for caring for marine, native and exotic animals. We apply the highest professional standards to the conservation, management and breeding of animals in our care, to environmental education, research and global conservation. Learn more
Animal Welfare and Safety
The health and wellbeing of the animals in our care is of the utmost priority and we have a strong reputation for caring for marine, native and exotic animals. We apply the highest professional standards to the conservation, management and breeding of animals in our care, to environmental education, research and global conservation. Learn more
Animal Welfare and Safety
The health and wellbeing of the animals in our care is of the utmost priority and we have a strong reputation for caring for marine, native and exotic animals. We apply the highest professional standards to the conservation, management and breeding of animals in our care, to environmental education, research and global conservation. Learn more
Animal Welfare and Safety
The health and wellbeing of the animals in our care is of the utmost priority and we have a strong reputation for caring for marine, native and exotic animals. We apply the highest professional standards to the conservation, management and breeding of animals in our care, to environmental education, research and global conservation. Learn more
First Aid and Security
Across all our properties, we have dedicated First-Aid centres with a combination of registered nurses and advanced first-aid trained team members on-site as part of our operations. In addition to this, we also have an extensive security team who ensure all properties are safe and secure for our guests to enjoy.
First Aid and Security
Across all our properties, we have dedicated First-Aid centres with a combination of registered nurses and advanced first-aid trained team members on-site as part of our operations. In addition to this, we also have an extensive security team who ensure all properties are safe and secure for our guests to enjoy.
First Aid and Security
Across all our properties, we have dedicated First-Aid centres with a combination of registered nurses and advanced first-aid trained team members on-site as part of our operations. In addition to this, we also have an extensive security team who ensure all properties are safe and secure for our guests to enjoy.
First Aid and Security
Across all our properties, we have dedicated First-Aid centres with a combination of registered nurses and advanced first-aid trained team members on-site as part of our operations. In addition to this, we also have an extensive security team who ensure all properties are safe and secure for our guests to enjoy.